Part Time Bridal Sales

Role Overview

Essential Job Functions

• Welcome all customers with genuine, friendly enthusiasm over the phone and in person, communicating clearly and adapting style to suit customers.
• Use all systems to manage customer flow to deliver 5-star customer experience (Appointments/Customers/Point of sale system).
• Provide exceptional service to multiple customers at one time and contribute to store achievement of 5-Star Customer Service.
• Prepare for customer appointments by reviewing customer profiles, favorites, and preparing a fitting room.
• Build relationships by welcoming customers, asking questions, and listening to understand customer expectations and needs.
• Strive to identify the perfect gown or dress in the customer's first three try-ons.
• Review Timeline Calendar and set future appointments aligning to customer needs; follow up with customers to remind or set future sales.
• Communicate how alterations play an important role in perfecting the dress and promote all alterations services and personalization options.
• Ensure proper measurements are taken and entered into events as required for ordering dresses and minimizing returns and exchanges.
• Maintain store standards (clean, organized, promotional readiness) to support a flawless shopping experience.
• Offer David's Bridal loyalty and partners program to support and promote one stop for all life events.
• Maintain hourly sales productivity standards by utilizing the 5-Step Selling Process and support all cash wrap behaviors and processes.

Education & Credentials

• High school diploma or an equivalent degree.
• 1-2 years prior retail experience in an apparel, service, or specialty store environment is preferred.
• Prior experience with computerized POS system is preferred.

Competencies

• Personal integrity: match words with actions to build trust and respect.
• Drive: strive to achieve results through determination and commitment and keep going during difficult times.
• Teamwork: build and maintain positive relationships within and across teams.

Physical Demands

• Employee is required to stand, walk, and sit for extended periods of time.
• Employee must reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
• Employee must occasionally lift up to 25 pounds.
• Employee must be able to see up close and at a distance, use peripheral vision and depth perception, and read and use a computer and electronic devices for long periods.

Part Time Benefits

• Rewarding Environment and Competitive Pay.
• Team Bonus.
• Dayforce Wallet - Get Paid Early!
• Referral Incentive Program.
• Generous Dream Maker Discount After First Pay Period.
• Vision Care.
• Supplemental Insurances - Critical Illness, Hospital Indemnity and Accidental Injury.
• 401K Program.
• Discount for Identity Theft Protection.
• Discounts for Home and Auto Insurance.
• Discounts for Mobile.
• Legal Benefits (MetLife Hyatt Legal Plans).

About David's Bridal

Application Notes

• Candidates must not use real-time generative AI tools to compose or feed answers during live interviews.
• Candidates may use assistive technologies and may request reasonable accommodation in advance.
• Contact Human Resources at [email protected] or 610.943.5048 for accommodation at any stage of the application process.