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Parking Garage Assistant Manager

Reimagined Parking
New York City, USA
Full-time
Mid Level
Onsite
USD 24-24 hourly
Discovered 1 months ago

Full Job Posting

Key Responsibilities

  • Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
  • Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
  • Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
  • Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
  • Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
  • Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
  • Fill in to provide coverage for front line positions, as needed.
  • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
  • Immediately respond to reports of accidents, incidents or safety concerns.
  • Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise

  • At least 18 years of age
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)

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