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Overstaff Branch Manager (Bilingual)

World Acceptance Corporation
Spring, USA
Full-time
Manager
Onsite
Discovered 1 weeks ago

Full Job Posting

What You’ll Do

  • Provide onsite management coverage and operational leadership across multiple branches as assigned.
  • Facilitate excellent customer service, setting the example in every branch you support.
  • Lead, mentor, and develop branch team members to ensure smooth daily operations and alignment with company goals.
  • Address customer needs holistically—from pairing them with the right loan products to assisting with tax services.
  • Drive branch growth by promoting World Finance products and services that support customers’ financial success.
  • Support, collaborate with, and leverage the strengths of team members in each branch you oversee.
  • Maintain compliance with company policies and ensure adherence to operational standards.
  • Build strong relationships within the communities served and identify opportunities to grow the business.
  • Foster a positive team environment that encourages engagement, accountability, and continuous improvement.

Experience

  • That’ll Wow Us
  • Proven ability to lead, coach, and motivate team members to achieve results.
  • Strong customer service skills and the ability to make customers and teams feel valued.
  • Strategic thinker who can analyze performance and identify growth opportunities.
  • A willingness to evolve, embrace change, and lead through it.
  • Team-oriented mindset – ready to pitch in and help wherever needed.
  • Excellent communication and interpersonal skills.
  • Prior management or leadership experience strongly preferred.
  • Desire to grow in leadership and inspire others to do the same.
  • Who Is World?
  • Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in achieving better credit and financial stability each year. Based in Greenville, SC, World reaches over one million customers annually through personal loans and tax preparation services. With over 1,200 branches in 16 states, we’re deeply rooted in the communities we serve. Our goal is simple: to see our customers thrive through financial empowerment and caring relationships.
  • Physical Demands and Working Conditions
  • Frequently stationary with regular movement throughout office environments.
  • Occasional climbing, kneeling, bending, twisting, and reaching.
  • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
  • Regular use of vision, hearing, fine motor skills, and verbal/written communication.
  • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
  • Frequent travel to assigned branches; may include extended hours, evenings, or weekends.
  • Standard indoor office settings with typical noise, lighting, and temperature.
  • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
  • Regular, reliable attendance and punctuality are essential.
  • It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.

Preferred Qualifications

  • Prior management or leadership experience strongly preferred.

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