Overnight Front Office Agent (Full-Time)

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3ESchedule Requirements:%26nbsp;%3C/strong%3EMust be available to work a flexible schedule during the week of overnight shifts, including weekends and holidays.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3ERole%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAs a Overnight Front Office Host (Full-TIme), you will be the calm, reassuring presence that guides our guests through the most tranquil hours of the night. Your warmth, poise, and polished professionalism will shape experiences that feel seamless, personal, and deeply considered.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EYou will welcome late%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Cambria Math%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-bidi-font-family:%26quot;Cambria Math%26quot;;%22%3E‑%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3Eevening arrivals with grace, support guests throughout the night with thoughtful attentiveness, and ensure that every interaction reflects the Hill Country’s signature elegance. Whether assisting with arrivals and departures, coordinating with overnight teams, or responding to guest needs with quiet confidence, you will embody the essence of understated luxury.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EYou will also have the opportunity to elevate the guest experience through thoughtful, intuitive upselling—offering room enhancements and premium experiences that align naturally with each guest’s preferences.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EThis role is more than a front desk position—it is an invitation to create moments of stillness, connection, and quiet luxury that stay with our guests long after the sun rises.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EAbout Our Resort%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3ENestled across 300 scenic acres in the heart of Texas Hill Country, Hyatt Regency Hill Country Resort %26amp; Villas is San Antonio%27s premier luxury resort destination, where authentic Texas hospitality meets world-class amenities and unforgettable experiences.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EFresh off a multi-million-dollar transformation, our award-winning resort features beautifully redesigned guest rooms, an expanded collection of luxury villas, enhanced dining experiences, revitalized meeting and event spaces, and exciting new recreation offerings designed to elevate every guest stay.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EGuests can unwind at our full-service Windflower Spa, enjoy 27 holes of championship golf, float along our signature lazy river, and experience the perfect blend of relaxation and adventure that has made us a leading destination for leisure travelers, corporate groups, weddings, and special events. Our unique event venues include the stunning Rancher Hall Event Barn, offering an authentic Texas backdrop for memorable celebrations and gatherings.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3ERecognized as the #1 Resort in San Antonio by TripAdvisor and consistently ranked among the top resorts in Texas, Hyatt Regency Hill Country Resort %26amp; Villas continues to set the standard for exceptional guest experiences.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAs we enter an exciting new era of growth, innovation, and elevated luxury, we are seeking passionate hospitality professionals who are inspired to lead, create meaningful connections, and help shape the future of one of Texas%27 most celebrated resort destinations. Here, you%27ll find more than a career—you%27ll find opportunities to grow, develop, and make a lasting impact while working alongside a team that truly cares for one another and our guests.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EWhy Join Us?%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAt Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we%27ve grown into one of the world%27s leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.%3C/span%3E%3C/span%3E%3C/p%3E %3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EGreet guests and complete check-in and check-out procedures%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EHandle reservations, room assignments, and guest requests%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EProvide knowledgeable and courteous service to guests and colleagues%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EPerform night audit duties, including balancing reports and financial transactions%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAddress guest concerns and resolve issues promptly%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EMaintain front desk organization and cleanliness%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3ECommunicate effectively with other departments to ensure seamless operations%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EFollow all safety and security procedures%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAble to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EBenefits %26amp; Perks%26nbsp;%3C/strong%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EHealth, dental and vision benefits%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EDiscounted %26amp; complimentary hotel room nights%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EPaid time off%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3ERetirement savings plan%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EEmployee stock option plan%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EEnjoy complimentary meals in our colleague café%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3ETuition reimbursement, up to %241,000 a year%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EExcellent training and professional development%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:.0001pt;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EOpportunities to work around the world with Hyatt Hotels and Resorts%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EAbout the Hiring Process%26nbsp;%3C/strong%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EWe are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:.0001pt;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-theme-font:major-latin;%22%3EAll qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Calibri Light%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EProof of eligibility to work in the United States is required, as well as a completed background check.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E Job Details Primary Location: US-TX-San Antonio, Hyatt Regency Hill Country Resort and Spa Job Level: Hourly/Entry Level Employee, Full-time Pay Basis: Hourly, US Dollar (USD)