Over-The-Counter Program Associate

Key Responsibilities

• Support the daily operations of the OTC Program by organizing, receiving, and distributing products and supplies.
• Receive, inspect, unload, and stock incoming shipments of OTC medications and health products.
• Maintain accurate inventory records and monitor product movement using inventory management systems.
• Load, unload, move, and organize inventory, including lifting boxes up to 40 pounds.
• Train, guide, and support volunteers during warehouse and inventory activities.
• Maintain a clean, safe, organized, and welcoming warehouse environment.
• Collaborate with team members to meet program goals and organizational priorities.
• Demonstrate professionalism, flexibility, and sound judgment in a fast-paced, mission-driven environment.
• Maintain dependable attendance and support special projects and community outreach events as needed.
• Identify and implement opportunities to improve processes and operational efficiency.
• Attend quarterly Mobile Free Pharmacy Events.
• Other tasks as directed by OTC Program Director.
• Requirements/Qualifications
• Background check and Drug Screen required. Background checks are part of our hiring process. We believe in second chances and consider each applicant’s situation individually.
• Must be able to read, write and speak in English, bilingual in Spanish is preferred.
• Friendly, motivated and passionate about assisting others.
• Comfortable with a fast-paced warehouse and community resource environment.
• Basic computer skills, experience with Word, Excel and other applications is preferred.
• Willing to learn and grow in a fast-paced setting.
• Valid North Carolina driver’s license and insurable under the organization’s policy.
• Good verbal and written communication skills.