Outside Sales

Who We Are

Key Responsibilities

• Transition an existing book of 10–15+ commercial accounts to Arcem and serve as their primary relationship owner
• Develop net-new business through outbound prospecting, cold calling, networking, and targeted outreach
• Manage the full B2B sales cycle: lead generation, needs assessment, proposal development, negotiation, close, and account retention
• Maintain accurate pipeline, forecasting, and activity data in CRM (Salesforce, HubSpot, or equivalent)
• Collaborate with service, operations, and dispatch teams to ensure customer satisfaction and account retention
• Represent Arcem at customer sites, job walks, and industry networking events in the Kalamazoo / Southwest Michigan market
• Travel to company HQ 1–2x/month for sales meetings, training, and alignment

Qualifications

• Required:
• 3+ years of outside sales or account management experience in a commercial, industrial, or trades-related B2B environment
• Demonstrated ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region
• Track record closing and retaining mid-market commercial accounts ($10K–$50K+ annually)
• Proficiency with CRM platforms (Salesforce, HubSpot, ServiceTitan, or similar) for pipeline management and forecasting
• Strong prospecting skills: cold calling, LinkedIn outreach, referral development, and territory planning
• Valid driver's license; ability to travel regionally and to HQ monthly
• Preferred:
• Experience selling commercial overhead doors, dock levelers, sectional doors, rolling steel doors, access control, or related building products
• Familiarity with commercial construction, property management, warehousing, logistics, manufacturing, or industrial facility customer segments
• Knowledge of manufacturers such as Overhead Door, LiftMaster, Rytec, Assa Abloy, Horton, or similar
• Compensation & Benefits
• $80k to $100k base plus commission
• Commission paid at time of sale — not on a delayed cycle
• Vehicle allowance or company vehicle with fuel card
• Medical, dental, vision benefits
• Opportunity to become the anchor sales leader in a high-growth regional market
• EEO Statement
• We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.