Outside Golf Staff

Responsibilities

• ?This position is available from November 1st thru April 20th.
• Greet all members and guests promptly, warmly, and professionally upon arrival and departure, using names whenever possible and creating a welcoming sense of recognition.
• Anticipate member and guest needs whenever possible and provide attentive, personalized service throughout their golf experience.
• Look beyond the immediate task and identify opportunities to provide an elevated level of hospitality, including remembering preferences, offering assistance proactively, and responding quickly and thoughtfully to individual requests.
• Maintain the appearance, cleanliness, organization, and readiness of all Outside Services areas,
• Prepare and present golf carts to Isleworth standards, ensuring each vehicle is exceptionally clean, fully equipped, properly staged, and ready for member or guest use.
• Provide secure and organized club storage for members and guests while ensuring golf bags and equipment are properly identified, stored, and returned.
• Maintain a thorough understanding of the Club’s golf services, policies, procedures, fees, schedules, and daily activities in order to confidently answer member and guest questions.
• Communicate professionally and efficiently with the Golf Professional Staff, fellow Outside Services team members, and other Club departments using two-way radios and other established communication channels.
• Assist with the preparation and execution of member tournaments, outings, special events, practice facility operations, and other golf-related activities.
• Maintain proper uniform standards at all times, including approved attire, name tag, grooming, and any required communication equipment.
• Demonstrate respect, teamwork, discretion, and professionalism when interacting with members, guests, fellow employees, and Club leadership.
• Follow all Club policies, procedures, safety requirements, and service standards
• High school education or equivalent
• Thorough knowledge of the game of golf
• Minimum 2 years experience at a golf course