Outreach Officer

Overview

Responsibilities

• Lead ethical, culturally appropriate participant recruitment and engagement, including eligibility screening, informed consent, and ongoing participant support in line with regulatory and ethical standards.
• Build and maintain strong relationships with participants, healthcare providers, institutions, and external stakeholders to support sustained biobank engagement and outreach.
• Plan and deliver outreach, education, and awareness activities (e.g. information sessions, workshops, community campaigns, events), and represent the biobank at external engagements.
• Maintain accurate recruitment, training, and participant records within LIMS and other systems, ensuring data integrity, confidentiality, and compliance.
• Coordinate and support training, education, and engagement initiatives, including materials development, logistics, scheduling, and monitoring effectiveness.
• Receive, verify, and document biological specimens from collection sites, ensuring correct labeling, documentation, chain‑of‑custody, and alignment with LIMS records.
• Perform pre‑analytical and specimen processing activities in accordance with SOPs, biosafety standards, and specimen stability requirements, including cold‑chain management.
• Support quality, inventory, and compliance activities, including incident reporting, corrective actions, audits, and adherence to ISO and biobank regulatory standards.

Qualifications

• Bachelor’s degree in Life Sciences, Public Health, Nursing, Healthcare Management, or a related field.
• Minimum of one (1) year of experience in healthcare‑related community engagement, participant recruitment, clinical research, or biobank/research settings.
• Strong communication and interpersonal skills, with the ability to engage diverse populations respectfully and professionally.
• Demonstrated understanding of confidentiality, data protection, ethical research practices, and informed consent processes.
• Knowledge of laboratory practices, biosafety, infection control, and safe handling of biological specimens, including PPE use.
• Strong organizational, documentation, and record‑keeping skills, with the ability to follow SOPs, manuals, and regulatory guidelines.
• Proficiency in English and strong computer skills (MS Office and relevant systems); familiarity with LIMS or similar systems is preferred.
• Additional qualifications such as Arabic language skills, presentation or facilitation experience, laboratory experience, equipment maintenance, advanced research/ethics training, or DOH/DHA licensure are considered an advantage.