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indeed

Outbound Visa Consultant

Pluto Travels and Holidays
Dubai, UAE
fulltime
Mid-Senior
AED 3,000/month
2 months ago
management consultingstrategybusiness advisoryprocess improvementstakeholder managementproblem solving
Free

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Job Summary

The Outbound Visa Consultant is responsible for advising clients on visa options for overseas travel, study, work, or immigration.

The role involves assessing client profiles, preparing and submitting visa applications, and ensuring compliance with embassy and immigration regulations while delivering excellent customer service.

Key Responsibilities

Handle end-to-end outbound visa processing for tourist, business, student, and transit visas

Advise clients on visa requirements, documentation, timelines, and fees

Collect, verify, and prepare visa applications as per embassy/consulate guidelines

Coordinate appointments for biometrics, interviews, and submissions

Liaise with embassies, VFS, BLS, and other visa service centers

Track application status and provide regular updates to clients

Maintain accurate records of applications, passports, and supporting documents

Stay updated on visa rules, immigration policies, and country-specific changes

Handle client queries and resolve visa-related issues professionally

Support sales and operations teams with visa feasibility and turnaround times

Required Skills & Qualifications

Bachelor’s degree (preferred)

2–4 years of experience in outbound visa processing or travel operations

Strong knowledge of visa procedures for key destinations (Schengen, UK, USA, Canada, Australia, etc.)

Excellent attention to detail and document verification skills

Good communication and customer-handling skills

Ability to manage multiple applications under deadlines

Proficiency in MS Office and visa tracking systemsPreferred Skills

Experience With Vfs And Bls And Tls Portals

Knowledge of travel bookings (air tickets, hotels, insurance)

Multilingual abilities (a plus)

Key Performance Indicators (Kpis)

Visa success/approval rate

Turnaround time (TAT) adherence

Documentation accuracy

Client satisfactionWork Environment

Full-time \| Office-based Required Skills & Qualifications

  • Bachelor’s degree (preferred but not always mandatory)
  • 2–4 years of experience in visa consulting, travel consultancy, or immigration services
  • Strong knowledge of outbound visa procedures for multiple countries
  • Excellent communication and counseling skills
  • High attention to detail and strong documentation skills
  • Ability to handle multiple cases and meet deadlines
  • Proficiency in MS Office and visa processing portals
  • Customer-focused with a problem-solving mindset

Preferred Skills

  • Experience with student visas or immigration programs
  • Sales or target-based counseling experience
  • Knowledge of CRM systems
  • Multilingual abilities (a plus)
  • Interested candidates can share their cv [email protected]

Job Types: Full-time, Permanent

Pay: From AED3,000.00 per month

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