Outbound Call Center Representative

Help save lives from the comfort of home. Candidates must reside within 30 miles of our offices in the following locations:

South Dakota : Aberdeen, Rapid City

North Dakota : Bismark, Fargo, Minot

Montana : Billings, Butte,

Wyoming : Casper, Cheyenne

Idaho : Coeur d’Alene, Lewiston

Texas : El Paso

Pay Range: $16.40–$17.99 per hour

Make outbound calls to current, past, and potential donors in a quiet, distraction free, home office space (required)

Schedule donation appointments for blood drives and donor centers (Around 90% of time is spent on calls)

Build rapport and provide excellent customer service

Encourage donors to continue supporting lifesaving causes

Ability to confidently overcome objections, think on your feet, and use persuasive communication techniques to encourage donors to commit to scheduling an appointment

Maintain accurate donor information and appointment details

Meet daily and weekly performance goals and metrics

Work collaboratively in a supportive remote team environment

Positive attitude and strong communication skills

Comfortable spending most of the workday on the phone

Goal-oriented and motivated by performance metrics

Ability to stay resilient and professional when facing rejection

Strong multitasking and computer skills

Dependable attendance and punctuality

Ability to work independently in a remote setting

Customer service experience

Call center experience

Appointment scheduling, sales, collections, or outreach experience

Monday–Friday

9:00 AM–5:30 PM Arizona Time

Four weeks

Meaningful work that impacts lives

Supportive team culture

Paid training

Stable full-time schedule

Opportunity to grow and develop professionally

Join a team where your voice, positivity, and persistence truly make a difference. Every appointment you schedule can help save lives.

Contact Information: [email protected]

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.