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OTA Product Manager

Akbar Travels Middle East
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 3 days ago
Flight OTA product managementGDSNDCLCC APIsAirline fares and booking workflowsConsumer websites and mobile applications

Full Job Posting

About the company

Akbar Travels is a global travel management company with more than four decades of industry experience and over 200 offices worldwide.

The company offers flights, hotels, and holiday packages through its online platform and operates across India, the GCC, and international markets.

Job overview

The role manages and enhances B2C online travel booking platforms, including websites and mobile applications.

The product focus includes flight booking, travel technology, UI/UX, and conversion optimization.

Responsibilities

  • Own the B2C website and mobile app product roadmap, development, and continuous improvement.
  • Optimize the flight booking journey from search and availability through payment and post-booking services.
  • Improve user experience, booking conversion, customer engagement, and retention.
  • Work with technology teams on product enhancements, API integrations, and feature delivery.
  • Analyze customer behavior, booking funnels, competitor platforms, and product performance.
  • Collaborate with commercial, marketing, and operations teams to drive revenue and profitability.
  • Identify opportunities for AI, automation, personalization, and customer self-service.

Requirements

  • 5–8 years of relevant experience, preferably with an established B2C OTA.
  • Hands-on flight OTA product management experience is mandatory.
  • Strong understanding of GDS, NDC, LCC APIs, airline fares, and booking workflows.
  • Experience managing consumer websites and mobile applications.
  • Good knowledge of UI/UX, conversion optimization, analytics, and agile product development.
  • Commercial acumen, analytical thinking, and stakeholder management skills.

Ideal candidate

  • A hands-on, commercially driven product professional who understands the technical and operational aspects of an online flight booking platform.
  • Able to translate customer needs into improved user experience, higher conversion, and business growth.

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