Organizational Change Manager
Skills
About This Role
Company
– TCS (MEA)
Location
– UAE
Job type
– Full time
About Us
Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years.
TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions.
This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries.
For more information, visit www.tcs.com and follow TCS news at @TCS_News.
1. Change Strategy & Leadership
- Define and own the end-to-end Organizational Change Management (OCM) strategy for an enterprise-wide transformation program
- Align change strategy with government transformation objectives, national vision initiatives, and regulatory requirements
2. Stakeholder Engagement & Governance
- Lead engagement with senior government officials, directors, department heads, and executive sponsors
- Establish and operate change governance forums, steering committees, and leadership alignment sessions
- Act as a trusted advisor to leadership on change risks, adoption challenges, and mitigation strategies
3. Communication & Cultural Enablement
- Design and execute
- Arabic-first, culturally sensitive communication strategies
- tailored for public sector audiences
- Support culture, behavior, and mindset shifts required for new ways of working and digital adoption
4. Business Readiness & Adoption
- Lead impact assessments across organizational structures, roles, processes, and systems
- Define and track change readiness, adoption metrics, and workforce sentiment indicators
- Drive adoption for enterprise systems such as ERP, shared services platforms, digital governance tools, and core business applications
5. Capability Building & Training
- Design and oversee role-based training and learning programs aligned to transformation milestones
- Enable business users, middle management, and change champions through structured capability-building initiatives
- Ensure alignment between training, communications, and process redesign efforts
Mandatory
- Bachelor’s degree in Business, Organizational Development, Human Capital, Public Administration, or related field
- **10–15+ years**
- of experience in organizational change management / transformation roles, with significant exposure to public or government sector programs
- Proven experience leading large-scale enterprise or digital transformation initiatives
- **Fluency in Arabic and English**
- (spoken and written) –
- mandatory requirement
Preferred
- Experience working with ERP or core platform transformations (Oracle, SAP, shared services, digital government platforms)
- Experience working in or with Middle East government entities (UAE / GCC strongly preferred)
Core Competencies
- Executive stakeholder management in complex government environments
- Deep understanding of public sector operating models, governance, and regulatory constraints
- Strong leadership presence with the ability to influence without authority
Privacy Note
https://www.tcs.com/connect-with-tcs/privacy-policy
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