Order Processing / Billing / Invoicing / Tender & Quotes Preparation

Overview

• Review and process customer Purchase Orders (POs) accurately and efficiently.
• Verify customer orders and coordinate with the Tender Department to ensure alignment with approved quotations and tender requirements.
• Prepare Sales Orders, Proforma Invoices, Pick Lists, Delivery Notes, and Tax Invoices in line with delivery schedules.
• Coordinate with sales, procurement, stores, dispatch, supply chain, and finance departments for smooth order execution.
• Follow up internally for supply approvals, delivery coordination, and gate pass approvals.
• Communicate professionally with local and overseas customers and suppliers through emails and calls.
• Assist the sales team with quotations, follow-ups, pricing comparisons, and operational support.
• Prepare tender documents, quotations, compliance documents, and related submissions.
• Compare pricing from multiple vendors and negotiate pricing where required.
• Maintain proper documentation and records related to orders, invoices, quotations, and tenders.
• Build and maintain positive relationships with customer contacts and store-level teams to ensure smooth operations.
• Ensure timely updates to customers regarding order status, stock availability, and delivery schedules.