Order Entry & Customer Service Advisor (f/m/d)

Essential Functions:

Qualifications:

• The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements:

• Working experience in a customer service role within a similar environment
• Able to provide an excellent customer experience
• Precision and attention to detail
• Professional demeanour and excellent communication skills (incl. exceptional telephone manner)
• Flexible and adaptable approach to work
• Good computer literacy (high-level proficiency with MS Office programs) and ability to learn new systems (experience with SAP advantageous)
• Previous experience with email management platforms (e.g. Esker) to manage customer enquiries and workflows would be an advantage
• Fluency in English (written and spoken) is required; additional language skills in French or German would be beneficial

What we offer:

• A versatile and challenging position alongside a highly competitive employment package within our dynamic and successful corporation in a growing and future-proof industry. You will have the opportunity to work with highly motivated, self-driven and open-minded people with a great team spirit.
• Edmund Optics provides a range of employee benefits alongside the salary package including:
• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Subsidized gym membership
• Cycle to Work scheme
• Company events
• ...and a lot more!
• This office-based position is located in York (UK).
• Please send your application to [email protected] .