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Oracle Service Contract Functional Consultant

Light & Wonder
Bengaluru, IND
Full-time
Junior · 2–15 years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

Key Responsibilities

  • Configure and support Oracle Service Contracts (OKS) and Installed Base (IB).
  • Support integration across related modules such as Order Management, Inventory, Pricing, Accounts Receivable, Advanced Pricing, Field Service,
  • Manage contract creation, renewals, billing, pricing, and entitlements.
  • Work with cross-functional teams across OM, AR, Pricing, Field Service, and Inventory.
  • Lead requirement gathering, functional design and perform functional testing, UAT coordination, and production deployment support.
  • Collaborate with technical teams to design and validate RICEFW components (Reports, Interfaces, Conversions, Extensions, Forms, Workflows).
  • Troubleshoot and resolve production issues, ensuring minimal business disruption.
  • Ensure compliance with organizational standards, documentation practices, and change-management policies.
  • Provide user training, functional guidance, and best-practice recommendations to improve operational efficiency.
  • Stay current with Oracle EBS updates, patches, and new functionalities in Service Contracts.

Qualifications

  • Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
  • 2 - 15 years of experience as an Oracle Functional Specialist with strong expertise in Oracle Service Contracts (OKS).
  • Hands-on experience implementing and supporting Oracle Installed Base (IB) and Order Management (OM).
  • Strong understanding of contract billing, advanced pricing, coverage, entitlements, and renewal processes.
  • Experience working with SLA-driven environments and cross-functional service operations.
  • Ability to analyze business processes and translate them into Oracle EBS configurations and solutions.
  • Solid analytical, troubleshooting, and communication skills.
  • Self-driven and strong coordination skills, able to work independently with technical, functional, and business user teams.
  • Willing to support extended or off-hours activities when required.
  • Familiarity with Oracle AIM/OUM methodologies.
  • 2 to 15 years
  • Work Mode: 4 days a week from office
  • Work timings: 2 Pm to 11 Pm
  • Qualifications
  • Key Responsibilities
  • Configure and support Oracle Service Contracts (OKS) and Installed Base (IB).
  • Support integration across related modules such as Order Management, Inventory, Pricing, Accounts Receivable, Advanced Pricing, Field Service,
  • Manage contract creation, renewals, billing, pricing, and entitlements.
  • Work with cross-functional teams across OM, AR, Pricing, Field Service, and Inventory.
  • Lead requirement gathering, functional design and perform functional testing, UAT coordination, and production deployment support.
  • Collaborate with technical teams to design and validate RICEFW components (Reports, Interfaces, Conversions, Extensions, Forms, Workflows).
  • Troubleshoot and resolve production issues, ensuring minimal business disruption.
  • Ensure compliance with organizational standards, documentation practices, and change-management policies.
  • Provide user training, functional guidance, and best-practice recommendations to improve operational efficiency.
  • Stay current with Oracle EBS updates, patches, and new functionalities in Service Contracts.

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