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Operations Training & Competency Specialist
Synthomer
Mogadore, USA
Full-time
Mid · 3–5 years experience
Discovered 1 weeks ago
Role Overview
The Operations Translation & Competency Assurance Specialist serves as the critical link between plant floor execution and formal documentation in chemical manufacturing operations.
Rather than managing the administrative SOP lifecycle, this role focuses heavily on on-the-floor auditing to ensure actual field processes are accurately translated into written procedures.
By shadowing operators and collaborating with engineering, this specialist validates procedural accuracy and builds a rigorous Competency Assurance Framework.
This framework requires operators to master a defined Body of Knowledge (BoK) and pass a formal, practical Demonstration of Skill to verify absolute proficiency and safety compliance.
Full Job Posting
Key Responsibilities
- Audit Process Translation: Spend significant time on the manufacturing floor auditing live processes to ensure that written SOPs accurately reflect actual line execution, identifying where documentation and reality diverge.
- Bridge Documentation Gaps: Partner closely with the Document Control/SOP Manager to provide field-verified updates, ensuring that all complex chemical workflows are accurately captured in the master documentation.
- Build the Body of Knowledge (BoK): Establish the core theoretical foundation for each operational role, defining the exact technical concepts, chemical hazards, equipment mechanics, and safety regulations an operator must understand.
- Design Demonstrations of Skill: Develop standardized, objective, hands-on testing protocols and practical rubrics that require operators to physically demonstrate their skills on the line under various operational scenarios.
- Develop Competency Assurance Frameworks: Integrate the Body of Knowledge and Demonstration of Skill into a structured, step-by-step qualification track that guides operators from novice to certified status.
- Verify and Certify Proficiency: Personally administer or oversee the formal practical assessments, officially signing off on an operator's competency only after they have successfully married theoretical knowledge with flawless physical execution.
- Ensure Regulatory Compliance: Align all field competency tracks, BoK components, and training materials with OSHA Process Safety Management (PSM), EPA, and site safety standards.
- Track Competency Metrics: Maintain and update the site’s qualification matrices within the Learning Management System (LMS) to ensure audit-readiness for regulatory inspections.
- Qualifications & Skills
- Experience: 3–5 years of experience in instructional design, technical auditing, or operations training within a chemical plant, refinery, or heavy industrial environment.
- Framework Development: Proven experience building Competency Assurance Models that successfully blend written/theoretical knowledge with strict, structured practical performance evaluations.
- Audit & Translation Expertise: Experience conducting field audits, performing job task analyses, and translating complex, physical tasks into measurable performance standards.
- Industry Knowledge: Deep familiarity with OSHA 1910.119 (PSM) standards, Lockout/Tagout (LOTO), and Job Safety Analyses (JSA).
- Physical Requirements: Ability to walk the plant floor, climb stairs/ladders, and wear required PPE (respirator, steel-toed boots, safety glasses) during heavy field auditing cycles.
- Education & Certification Requirements
- Minimum Education: Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Chemistry, Industrial Safety, Occupational Health & Safety (OHS), Organizational Development, or a closely related technical discipline.
- Alternative Experience: An Associate’s degree or technical certification combined with 7+ years of direct chemical plant operations or heavy industrial training experience may be accepted in lieu of a four-year degree.
- Preferred Certifications: Certified Professional in Training and Performance (CPTP), Associate Professional in Talent Development (APTD), Certified Safety Professional (CSP), or specialized OSHA/PSM certifications are highly desirable.
- 🌍 Global Benefits Overview
- 💰 Competitive, market-aligned compensation
- 🎯 Discretionary global bonus scheme
- 📈 Discretionary Long-Term Incentive Plan (LTIP) – for senior positions
- 🚗 Company car or car allowance – varies by region and role
- 🩺 Healthcare – tailored to regional locations
- 👶 Parental leave and family support – maternity, paternity, adoption (aligned with regional policies)
- 🏡 Working options – flexibility where it matters, based on role and business needs
- 📚 Learning & development opportunities – training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers
- 💙 Wellbeing support – employee assistance program (EAP), mental health resources, wellbeing initiatives
- 🌱 Retirement / pension contributions – plans vary by country
- 🤝 Culture of Inclusion – where everyone can thrive
- 🏆 Performance culture, global reward & recognition programmes
Qualifications
- 3–5 years of experience in instructional design, technical auditing, or operations training within a chemical plant, refinery, or heavy industrial environment.
- Framework Development: Proven experience building Competency Assurance Models that successfully blend written/theoretical knowledge with strict, structured practical performance evaluations.
- Audit & Translation Expertise: Experience conducting field audits, performing job task analyses, and translating complex, physical tasks into measurable performance standards.
- Industry Knowledge: Deep familiarity with OSHA 1910.119 (PSM) standards, Lockout/Tagout (LOTO), and Job Safety Analyses (JSA).
- Physical Requirements: Ability to walk the plant floor, climb stairs/ladders, and wear required PPE (respirator, steel-toed boots, safety glasses) during heavy field auditing cycles.
- Education & Certification Requirements
- Minimum Education: Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Chemistry, Industrial Safety, Occupational Health & Safety (OHS), Organizational Development, or a closely related technical discipline.
- Alternative Experience: An Associate’s degree or technical certification combined with 7+ years of direct chemical plant operations or heavy industrial training experience may be accepted in lieu of a four-year degree.
Preferred Qualifications
- Certified Professional in Training and Performance (CPTP), Associate Professional in Talent Development (APTD), Certified Safety Professional (CSP), or specialized OSHA/PSM certifications are highly desirable.
- 🌍 Global Benefits Overview
- 💰 Competitive, market-aligned compensation
- 🎯 Discretionary global bonus scheme
- 📈 Discretionary Long-Term Incentive Plan (LTIP) – for senior positions
- 🚗 Company car or car allowance – varies by region and role
- 🩺 Healthcare – tailored to regional locations
- 👶 Parental leave and family support – maternity, paternity, adoption (aligned with regional policies)
- 🏡 Working options – flexibility where it matters, based on role and business needs
- 📚 Learning & development opportunities – training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers
- 💙 Wellbeing support – employee assistance program (EAP), mental health resources, wellbeing initiatives
- 🌱 Retirement / pension contributions – plans vary by country
- 🤝 Culture of Inclusion – where everyone can thrive
- 🏆 Performance culture, global reward & recognition programmes
About Synthomer
Chemicals Manufacturing3800 employeesFounded 1863
British specialty chemicals manufacturer supplying water-based polymers and ingredients for coatings, construction, adhesives, and healthcare.
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