Operations Support Specialist (OSS)

Job title : OPERATIONS SUPPORT SPECIALIST (OSS)

Summary/Objective : The Operations Support Specialist (OSS) will be responsible for the material flow in the production work centers and will coordinate and communicate to cross functional s ection s , upstream and downstream production work center s to manage the order flow until customer delivery.

• Schedule and plan the order by using Schedul ing Dashboard or any other equivalent tool to meet the MDD (Manufacturing Due Date) by ensuring the material, people and machine capacity availability.
• Look for the opportunit ies to batch order s to minimize changeovers without compromising due date s .
• Communicate and coordinate with other shift supervisor s to ensure smooth execution according to the plan.
• Monitor, manage and follow through (physically locate) on orders to ensure they flow through the processes and are on track to meet the MDD. Proactively work with relevant parties to address any potential issue s to avoid any p ast d ue orders .
• Report to Supervisor when there is any risk that an order may miss the due date .
• Follow up with material planner or upstream process on material requirement for orders.
• Drive OTD improvement s to achieve the target by working with relevant part ies to close the gap (example: material availability, machine downtime, insufficient lead time etc. ).
• Ensure correct reschedule code is entered together with realistic date for any order that is past due.
• Inform appropriate departments especially the downstream process / work center of orders that deviate from the schedule so that opportunities of recovery can be explored.
• Utilize reports to proactively manage large orders (example Daily Order Report and Pocket Report) to meet the MDD.
• Assume supervisor responsibilities during the absence of the S upervisor including but not limited to: Pass down, order traceability, expedites, dashboard, and personnel management.
• Responsible for pulling in material in a 7-day window or any other window set up by the Supervisor, updat ing material comments according to the production plan , ( examples: review ing PO transactions, shipment due date s , materials in transit), and expediting Planners when needed.
• Responsible for printing shop orders and creating materials sessions, based on the window assigned by the supervisor.
• Responsible for creat ing parcel ID’s for parts that go to Sudden Saving.
• Responsible for follow ing up material arrival with shipment packing list and prioritiz ing material needs on the production floor
• The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities. *

R equired Experience:

• Minimum of 3 years’ experience in manufacturing is required . Connector manufacturing experience is desired.
• Proficient with Samtec Global Network (SGN), Shop Floor Control, PC Man, Inventory Suite, Pocket Database etc.
• Excellent problem-solving skills , investigati ve skills, and detail orient ed
• Must possess good communication skills – written and verbal.
• Must be able to use Microsoft Software (Outlook, Excel, Word, Access)
• Team player and must be able to work with multiple groups of people – Operators, Floor Mgr.’s, Engineers, etc.
• Must be able to sit/stand for at least 90 consecutive minutes, and not suffer from any sensory deprivation and/or paralysis of the limbs.
• Lifting Requirements: Must be able to lift up to 50 pounds from floor to waist.
• Hazards and Atmospheric Conditions: Must be willing to adhere to department safety rules and regulations. May be exposed to noise (required to wear protective gear). May be exposed to Hazardous Materials & Chemicals (required to wear safety glasses and other protective gear).

• High School diploma or equivalent is required.
• College education is preferred (not mandatory).

Training required:

• On the job training as appropriate

Classification : ( Exclusive use of HR) – Non-Exempt

External/ Market equivalence position : ( E xclusive use of HR) – Manufacturing Production Workers - Specialist Para-Professional (S4) - PSK. 02.002.S 40

Country/State code : ( Exclusive use of HR) - xxx

Date last revision : 08 /04/2021

Date last reviewed: 4/15/2024

Signatures: Manager of this position: _______________________________________________________

Human Resources: ___________________________________________________________

SAMTEC, Inc. is an Equal Opportunity Employer and committed to creating a diverse environment. All employment decisions at Samtec are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic orign, pregnancy or parental status, age, disability, sexual orientation, gender and/or gender identity/expression, marital status, past or present military service, family medical history or genetic information, or any other status protected by applicable laws.