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Operations Supervisor

RATP Dev
Daytona Beach, USA
Full-time
Mid · 2+ years experience
Onsite
USD 2047.98-2047.98 bi-weekly / bi weekly
Discovered 3 weeks ago

Full Job Posting

Requirements

  • High School or GED required.
  • Previous dispatch experience, preferred.
  • Must be at least 21 years of age
  • Must have a valid Class A/B Commercial Driver License, with passenger endorsements.
  • Must demonstrate a stable work history.
  • Driving records must not reflect moving violations within the last 3 years.
  • Have a safe driving record with no DUI conviction during the past ten (10) years, verified by a third-party multi-state record check and no felony convictions for violent crimes.
  • Criminal and Pre-Employment Background Record.

Essential Functions / Process Responsibilities

  • May assist with bus operator tracking system for bus operator performance and evaluations.
  • Assists safety to proactively address questions and ensures proper handling of customer issues or concerns.
  • Maintains transparent communication with all levels of the organization.
  • Reviews and analyzes daily operational reports to ensure service goals are met.
  • Maintains operational service levels by enforcing quality and customer service standards.
  • Dispatches and coordinates the use of vehicle and driver resources to meet daily operational schedules
  • . • Prepares trip reservation assignments to operators.
  • Assists with the schedule writing and maintaining accurate records.
  • Assists, plans, and manages additional events that are required for operational services.
  • Counts and completes daily receipts, cash if applicable and maintains accurate records.
  • Reviews & analyzes road conditions, traffic flow, vehicle and driver availability.
  • . • Determines & implements adjustments to schedules and routes.
  • Responds to employee complaints and concerns and provides recommendations for disciplinary actions.
  • Delivers coaching and discipline to employees.
  • Analyzing findings from investigations of accidents and incidents.

Benefits

  • We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

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