Operations Supervisor
Role Overview
Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management.
Supervises Field Supervisors and other security personnel.
Performs inspections and ensures that post orders are being followed.
Coaches and trains personnel.
Carries out administrative procedures in support of Branch operations.
Distinguishing Characteristics: Primary job function is the management of a segment of an office’s guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor.
Full Job Posting
MINIMUM QUALIFICATIONS
- AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position.
- MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication (i.e., pager or phone).
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have a High School Diploma or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
- Education/Experience: Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
- Competencies (as demonstrated through experience, training, and/or testing):
- Understanding of security operations.
- Knowledge of supervisory practices.
- Planning, organizing and leadership skills.
- Oral and written communications skills.
- Strong customer service and service delivery orientation.
- Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
- Ability to take initiative and achieve results.
- WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
- Required ability to handle multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular use of vehicle required in the performance of duties.
- Regular talking and hearing.
- Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- Responding on an on-call basis to emergencies and incidents at all hours.
- #CAHP
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