Operations Supervisor, AMZL Logistics - DS Variable
Role Overview
The Operations Supervisor manages shifts in a first-mile fulfillment center, middle-mile sortation center or final-mile delivery station.
The role supports the movement of customer orders through Amazon's operations and leads on-the-ground shift activity.
Key Skills for This Role
Full Job Posting
Role overview
The Operations Supervisor manages shifts in a first-mile fulfillment center, middle-mile sortation center or final-mile delivery station.
The role supports the movement of customer orders through Amazon's operations and leads on-the-ground shift activity.
Shift and team operations
- Identify safety opportunities and cultivate a safe working environment across the work area.
- Manage and train associates to deliver customer service.
- Ensure orders are fulfilled according to quality and safety guidelines.
- Communicate critical shift information to frontline management and operators.
- Adjust labor allocation during shifts to meet or exceed plans and forecasts.
- Coordinate with support functions and departments on process readiness, 5S, safety, training and performance needs.
- Address logistics and supply chain challenges using data analysis, innovation and process optimization.
Basic qualifications
- At least 1 year of experience with Microsoft Office products and applications.
- Ability to work flexible schedules, shifts and work areas, including weekends, nights and/or holidays.
- Ability to lift up to 49 pounds and stand or walk during shifts up to 12 hours.
- Ability to frequently push, pull, squat, bend and reach.
Preferred qualifications
- Fluent spoken, written and reading English is preferred.
- At least 1 year of Amazon Amnesty Floor Monitoring experience is preferred.
- A bachelor's degree or equivalent in supply chain management, engineering, business management or another relevant field is preferred.
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