Operations Officer
Role Overview
Supports day-to-day operations, primarily inventory management, procurement coordination, logistics, returns, stock monitoring, and operational reporting.
Requires attention to detail, coordination with internal teams and suppliers, and the ability to manage multiple priorities.
Key Skills for This Role
Full Job Posting
Role overview
Supports day-to-day operations, primarily inventory management, procurement coordination, logistics, returns, stock monitoring, and operational reporting.
Requires attention to detail, coordination with internal teams and suppliers, and the ability to manage multiple priorities.
Inventory, procurement, and logistics
- Maintain accurate inventory overviews and monitor stock records.
- Place supplier orders under company procedures and coordinate with Sales, considering sales targets, promotions, and offers.
- Coordinate customs clearance and follow up on incoming goods until received at the office.
- Investigate and resolve item discrepancies with suppliers, customs authorities, and internal departments.
- Record incoming and outgoing items in company software by category, excluding sales orders.
- Process product returns and complete related documentation and system records.
Stock analysis and reporting
- Prepare item turnover analysis for the Sales Team and Management.
- Monitor near-expiry products and provide weekly reports to the Sales Team and IOM.
- Identify, investigate, report, and follow up on stock losses, shortages, additions, and other discrepancies.
- Coordinate consigned items with Sales, arrange timely retrieval or sale, maintain accurate records, and report status.
- Submit a daily report to the supervisor covering completed work, achievements, pending matters, and follow-ups.
Additional operations support
- Support operational and administrative tasks, including preparing promotional materials, listing brochures and magazines, and managing subscription renewals.
- Perform other operational and administrative duties related to company activities as assigned.
Qualifications and requirements
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- 0–2 years of experience in inventory management, operations, logistics, procurement, or administrative roles.
- Good command of written and spoken English.
- Proficiency in Microsoft Office applications and document management systems.
- Strong attention to detail, organization, time management, communication, interpersonal, analytical, problem-solving, and follow-up skills.
- Able to handle confidential information professionally, manage multiple tasks, work independently, and contribute to a team.
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