Operations Manager, VP

What you’ll do

The skills you'll need

• We're looking for an Operations Manager with experience delivering business operations, service management, operational delivery or programme support within a complex organisation.
• You’ll bring a strong understanding of portfolio management, operational governance, service management, continuous improvement, resource planning and business operations, enabling effective delivery, informed decision-making and sustainable business performance. You’ll also bring strong stakeholder management and influencing skills, with the ability to build productive relationships across teams, functions and external partners.
• You’ll demonstrate:
• The ability to manage competing priorities, stakeholders, suppliers, risks and dependencies while delivering against agreed objectives
• A track record of implementing operational improvements and embedding sustainable change into business-as-usual activities
• Strong supplier management capability, including service reviews, performance oversight and relationship management within a controlled environment
• Strong analytical skills, with experience interpreting operational, financial and service performance data to inform decisions and identify improvement opportunities
• Deep expertise in Workday colleague lifecycle processes and their application across the employee journey
• Experience designing and implementing ServiceNow processes
• Deep expertise in service blueprinting and process design
• Hours
• Job Posting Closing Date: