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Operations Manager/Shift Supervisor

Volunteers of America-Greater New York
Queens Village, USA
Full-time
Mid · 1+ years experience
Onsite
USD 29.83-29.83 hourly / hour
Discovered 3 weeks ago

Full Job Posting

Position: Shift Supervisor/Operations Manager

The Shift Supervisor is responsible for facilitating daily shelter operations. Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS).

Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing

Location

  • Queens Village, NY 11429

Minimum Qualifications

  • High school diploma or GED preferred plus one-year relevant experience working in a similar capacity in a social service setting.
  • Must possess good interpersonal skills and basic computer knowledge.
  • Certifications in security required and Fire Safety (F-80) obtained within 3 months of hire.

Shift Supervisor/Operations Manager Principal Responsibilities

  • Supervise delivery of program services including intake, bed assignments, case management services, distribution of client mail, lockers, meal cards and medication
  • Ensure optimal customer service is being provided to clients .
  • Ensure recreation activities are occurring .
  • Ensures the facility is adequately staffed at all times.
  • Work with DHS PD to ensure the daily security and safety of the facility .
  • Supervise facility maintenance, cleaning staff and fire safety
  • Manage community relations and communicate with relevant authorities as needed.
  • Perform related tasks as needed.
  • We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

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