Operations Manager/Shift Supervisor
Full Job Posting
Position: Shift Supervisor/Operations Manager
The Shift Supervisor is responsible for facilitating daily shelter operations. Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS).
Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS). To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing
Location
- Queens Village, NY 11429
Minimum Qualifications
- High school diploma or GED preferred plus one-year relevant experience working in a similar capacity in a social service setting.
- Must possess good interpersonal skills and basic computer knowledge.
- Certifications in security required and Fire Safety (F-80) obtained within 3 months of hire.
Shift Supervisor/Operations Manager Principal Responsibilities
- Supervise delivery of program services including intake, bed assignments, case management services, distribution of client mail, lockers, meal cards and medication
- Ensure optimal customer service is being provided to clients .
- Ensure recreation activities are occurring .
- Ensures the facility is adequately staffed at all times.
- Work with DHS PD to ensure the daily security and safety of the facility .
- Supervise facility maintenance, cleaning staff and fire safety
- Manage community relations and communicate with relevant authorities as needed.
- Perform related tasks as needed.
- We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
About Volunteers of America-Greater New York
Anti-poverty organization providing housing and human services.
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