Operations Manager - Rope Access

People First Recruitment Services GCCAbu Dhabi Emirate, UAE3 weeks agoMid-Seniorfulltime

Operations ManagementProcess ImprovementSupply ChainLogisticsBudget ManagementStrategic PlanningTeam LeadershipPerformance MetricsSix SigmaLean ManufacturingERP SystemsSAPOracleProject ManagementGCC Market UnderstandingMENA LogisticsWarehouse OperationsProduction PlanningQuality ControlCustomer ServiceRisk ManagementFacility ManagementOperational ExcellenceBudgeting and ForecastingInventory ControlStandard Operating Procedures (SOPs)Business Process Re-engineeringResource AllocationKey Performance Indicators (KPIs)Cross-functional CollaborationSupply Chain OptimizationProcurementTender ManagementStrategic SourcingLogistics CoordinationExport/Import Regulations GCCFree Zone Operations UAESaudi Vision 2030 ImpactQatar National Vision 2030 ImpactOman Vision 2040 ImpactBahrain Economic Vision 2030 ImpactKuwait Vision 2035 ImpactProject Management Professional (PMP)Certified Supply Chain Professional (CSCP)Six Sigma Black BeltLean Six SigmaISO 9001Cost ControlEfficiency GainsOperational 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(OHS)Industrial Engineering PrinciplesOperations ResearchSimulation ModelingForecasting ModelsInventory Management SystemsWarehouse Management Systems (WMS)Transportation Management Systems (TMS)Global Supply Chain ManagementRegional Supply Chain ManagementGCC Customs ProceduresMENA Logistics NetworksProcurement SoftwareERP ImplementationBusiness Process MappingWorkflow OptimizationAgile Methodologies in OperationsScrum Master (Operations context)DevOps Principles (Operations context)Business Intelligence (BI) ToolsTableauPower BIAdvanced ExcelFinancial ModelingBudget Variance AnalysisCapital Expenditure (CAPEX) JustificationOperational BudgetingProfit and Loss (P&L) Statement AnalysisCost AccountingManagement AccountingFinancial ReportingAudit Planning (Operational)Internal ControlsCompliance AuditsRegulatory Compliance GCCData Security in OperationsCybersecurity Awareness (Operations context)IT Governance in OperationsProject Portfolio Management (PPM)Program ManagementStakeholder ManagementNegotiation StrategiesContract ManagementVendor Performance ManagementSupply Chain Risk MitigationResilience PlanningDisaster PreparednessBusiness Process Outsourcing (BPO)Third-Party Logistics (3PL)Fourth-Party Logistics (4PL)Lean OperationsKaizenTotal Quality Management (TQM)Six Sigma DMAICSix Sigma DMADVValue Stream MappingRoot Cause Analysis (RCA)Preventive MaintenancePredictive MaintenanceAsset ManagementFleet ManagementReal Estate Management (Facilities)Space PlanningFacilities MaintenanceSecurity Management (Physical)Emergency Response PlanningOccupational Safety and Health Administration (OSHA) standards (GCC adaptation)EnvironmentalSocialand Governance (ESG) in OperationsCorporate Social Responsibility (CSR) in OperationsSustainability ReportingCarbon Footprint ReductionWaste ManagementEnergy Efficiency in OperationsWater ConservationCircular Economy PrinciplesDigital Twins in OperationsAI in Operations ManagementMachine Learning in OperationsRobotics Process Automation (RPA)Blockchain in Supply ChainCloud Computing in OperationsSaaS Solutions for OperationsMobile Technology in OperationsData VisualizationAdvanced AnalyticsPredictive AnalyticsPrescriptive AnalyticsSimulation SoftwareOptimization SoftwareProject Management SoftwareCollaboration ToolsCommunication PlatformsERP System ProficiencyCRM IntegrationSalesforceMicrosoft DynamicsSAP S/4HANAOracle CloudWorkdayJiraConfluenceAsanaTrelloMicrosoft ProjectPrimaveraRisk Management FrameworksBusiness Impact AnalysisContingency PlanningOperational Due DiligenceMergers and Acquisitions (M&A) Integration (Operations)Divestiture Support (Operations)Change Management ModelsOrganizational DevelopmentHuman Resources Management (Operations focus)Labor RelationsEmployee EngagementPerformance Metrics DesignGoal SettingManagement by Objectives (MBO)OKR FrameworksStrategic Sourcing SoftwareE-procurement PlatformsReverse AuctionsCategory ManagementSupplier Relationship Management (SRM)Logistics Optimization SoftwareRoute OptimizationFleet Tracking SystemsWarehouse Automation TechnologiesAutomated Guided Vehicles (AGVs)Autonomous Mobile Robots (AMRs)Robotic ArmsAutomated Storage and Retrieval Systems (AS/RS)Internet of Things (IoT) SensorsData LoggersRFID TechnologyBarcode ScanningComputerized Maintenance Management System (CMMS)Enterprise Asset Management (EAM)Servicenow (Operations Management module)IT Service Management (ITSM)Business Process Management (BPM) SuitesLow-code/No-code Platforms for OperationsAI-powered ForecastingML for Demand PlanningPredictive Maintenance AlgorithmsOptimization AlgorithmsSupply Chain FinanceWorking Capital ManagementInventory Turnover RateDays Sales Outstanding (DSO)Days Payable Outstanding (DPO)Cash Conversion CycleFinancial Planning and Analysis (FP&A)Strategic Financial ManagementCost-Benefit AnalysisReturn on Investment (ROI) CalculationEconomic Value Added (EVA)Shareholder Value CreationValue-Based ManagementRisk PoolingHedging StrategiesCommodity Price Risk ManagementCurrency Exchange Rate Risk ManagementPolitical Risk Assessment GCCGeopolitical Risk Analysis MENASupply Chain Disruption ManagementBrand Reputation Management (Operational aspects)Customer Satisfaction Scores (CSAT)Net Promoter Score (NPS)Customer Effort Score (CES)Customer Journey MappingService Level Agreements (SLAs)Field Service ManagementAfter-Sales Service OperationsReverse LogisticsProduct Lifecycle Management (PLM)New Product Introduction (NPI) ProcessesManufacturing Operations Management (MOM)Just-In-Time (JIT) InventoryMaterials Requirements Planning (MRP)Bill of Materials (BOM) ManagementCapacity Planning SoftwareProduction Scheduling SoftwareShop Floor ControlSCADA SystemsMES (Manufacturing Execution Systems)Quality Management Systems (QMS)Statistical Process Control (SPC)Total Productive Maintenance (TPM)Automotive Operations ManagementRetail Operations ManagementFMCG Operations ManagementOil and Gas Operations 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About This Role

Responsible for end-to-end management of rope access operations across UAE projects, ensuring safe, efficient, and profitable delivery of façade cleaning, maintenance, inspection, and specialized access services.

Responsibilities

Plan, mobilize, and execute rope access projects across multiple sites.
Optimize manpower, equipment, and productivity to meet timelines and quality standards.
Lead technical execution including rigging, rescue planning, RAMS, and JSA approvals.
Ensure compliance with IRATA / SPRAT standards and UAE HSE regulations.
Drive a zero-incident safety culture through audits, training, and supervision.
Manage and develop teams including supervisors and technicians.
Oversee project costs, margins, billing milestones, and variation claims.
Support tendering, site surveys, and new service development.
Provide regular reporting on operations, safety, and financial performance.

Qualifications

IRATA Level 3 Certification (Preferred)
7–10 years rope access experience with 3–5 years in a leadership role
Strong expertise in rope systems, rigging, rescue, and façade access solutions
Experience in high-rise or industrial maintenance projects (UAE/GCC preferred)

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