Operations Manager- Restaurant Sector
Skills
About This Role
Company Description
Zeoof Group, a prominent holding company in Saudi Arabia, is recognized for its innovation and excellence across diverse industries.
Guided by founder Mr.
Mishal Al Saif, the group operates multiple specialized subsidiaries, including Zeoof Food, Zeoof Real Estate, and Zeoof Facility Management.
With a strong focus on premium services, innovative development, and tailored solutions, Zeoof Group aligns with Saudi Vision 2030, emphasizing sustainable growth and economic diversification.
Committed to quality and continuous improvement, the group contributes to job creation and strategic initiatives across the Kingdom, driving long-term value for stakeholders.
Job Summary
The Operations Manager is responsible for overseeing the daily operations of multiple restaurant branches, ensuring operational excellence, high-quality service standards, and optimal financial performance.
This role requires strong leadership, strategic planning, and the ability to drive efficiency across all areas of restaurant operations.
Key Responsibilities
- Oversee day-to-day operations across all assigned restaurant locations.
- Ensure consistent delivery of high-quality food, service, and customer experience.
- Develop and implement operational policies, procedures, and performance standards.
- Monitor financial performance, including sales, costs, and profitability.
- Analyze operational data and prepare performance reports for senior management.
- Manage staffing, scheduling, and workforce productivity.
- Lead, train, and develop restaurant managers and team members.
- Ensure compliance with health, safety, and hygiene regulations.
- Optimize inventory management, supply chain, and cost control measures.
- Handle customer feedback and resolve escalated issues effectively.
- Identify opportunities for process improvement and business growth.
Qualifications & Requirements
- Bachelor’s degree in Business Administration, Hospitality Management, or related field.
- 5+ years of experience in restaurant or F&B operations, with at least 2 years in a managerial role.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Proven experience in managing budgets and driving profitability.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
Key Competencies
- Operational Excellence
• Leadership & Team Development
- Financial Acumen
- Strategic Planning
- Customer Focus
What We Offer
- Competitive salary and performance-based incentives
- Professional growth and development opportunities
- Dynamic and collaborative work environment
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