Operations Manager Real Estate

Role overview

Brokerage operations

• Oversee daily brokerage operations and implement procedures and workflows.
• Coordinate off-plan sales, secondary sales, and leasing activities.
• Ensure communication between agents, developers, clients, and administration.
• Identify opportunities to improve efficiency and operational performance.

Sales team coordination and support

• Coordinate agent activities and effective follow-up of leads and enquiries.
• Monitor sales pipelines, CRM activity, and agent productivity.
• Support agent standards and activity, and work with the Founder to improve team performance and accountability.
• Assist with recruiting, onboarding, and training new property consultants.
• Organize team meetings and provide regular progress reports.

CRM, listings, and marketing coordination

• Manage the company CRM, lead distribution, tracking, and reporting.
• Ensure property listings are accurate, compliant, and regularly updated.
• Manage operational requirements for Property Finder, Bayut, and other property portals.
• Coordinate campaigns, leads, and listings with marketing.
• Introduce automation and technology to improve operational efficiency.

Compliance and business support

• Maintain working knowledge of RERA and Dubai Land Department procedures.
• Oversee property documentation, advertising permits, brokerage compliance, developer registrations, and agency documentation.
• Ensure transactions are processed accurately and efficiently; monitor deadlines and maintain organized company records.
• Support the Founder with operational structure, developer relationships, recruitment, and business expansion.
• Recommend improvements to processes, systems, and customer service; produce weekly operational and sales activity reports.

Requirements

• Minimum 3–5 years of relevant experience in a Dubai real estate brokerage.
• Experience in real estate operations, brokerage administration, or a similar management role.
• Strong understanding of Dubai property, including off-plan and secondary sales processes.
• Good knowledge of RERA, DLD, Trakheesi, and brokerage transaction procedures.
• Experience with real estate CRM systems and property portals.
• Strong organizational, communication, and team coordination skills; able to work independently and manage multiple responsibilities.
• Experience supporting real estate agents and maintaining team accountability.
• Brokerage scaling, developer relationships, process improvement, and sales-team supervision experience are preferred.

What the employer offers

• Opportunity to help develop a growing Dubai real estate brokerage.
• Direct working relationship with the Founder and responsibility and autonomy over daily operations.
• Supportive, ambitious, growth-focused environment and long-term career development opportunities.

Salary

• AED 7,000–12,000 per month, depending on experience.

Work location

• Dubai work location; work is in person.