indeed
Operations Manager
Piccolo Me
North Rocks, AUS
Full-time
Mid-Senior
Onsite
$85,000 to $95,000 per year
Discovered 2 weeks ago
Multi-site operationsFranchise operationsFranchisee coachingUnit profitability and COGS optimizationAI operational toolsPOS ecosystems
Role Overview
Operations Manager role for FABE, covering Piccolo Me, Sol Bowl, and Go Dark brands.
Lead operations and franchise partners during a growth and expansion phase.
Work location is hybrid remote in North Rocks, NSW.
Key Skills for This Role
Multi-site operationsFranchise operationsFranchisee coachingUnit profitability and COGS optimizationAI operational toolsPOS ecosystems
Full Job Posting
Role overview
Operations Manager role for FABE, covering Piccolo Me, Sol Bowl, and Go Dark brands.
Lead operations and franchise partners during a growth and expansion phase.
Work location is hybrid remote in North Rocks, NSW.
What you'll do
- Partner with franchise owners to improve unit profitability, optimize COGS, and meet sales targets.
- Drive adoption of internal platforms, AI operational tools, digital ordering systems, and delivery channel optimizations.
- Maintain consistent brand standards, product quality, and customer service across venues.
- Lead operational rollouts for new sites, virtual concepts, product innovations, and marketing campaigns.
- Maintain customer engagement channels and strong relationships across the franchise network.
Who you are
- Experienced multi-site operator who thrives in a high-growth environment.
- Able to lead franchise partners while balancing brand consistency, profitability, and franchisee coaching.
- Comfortable with automation, AI tools, POS ecosystems, delivery aggregators, and data analytics.
- Coffee background is a plus; high-volume service and quality understanding are valued.
- Multi-site franchising experience of one year is preferred.
- Multi-unit franchising experience of three years is preferred.
- Coffee or cafe experience of two years is preferred.
Compensation
- Pay is listed as $85,000 to $95,000 per year; the posting also describes the package as competitive.
What FABE offers
- Opportunity to work with a forward-thinking leadership team and access marketing technology, smart systems, and AI integration.
- The posting describes career growth potential as FABE expands.
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