{bc}
Apply
Company Site

Operations Manager

Valocity
Mumbai, IND
Full-time
Mid · 5–8 years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Key Requirements

  • Personal Attributes
  • Experience in managing the Valuers across geographies and understanding of the Valuation process in mortgage lending
  • Experience managing an Onboarding and/or Product Support function and team at a global SaaS software company
  • Superior problem solving and resolution skills to solve challenges during the customer lifecycle in order to instil trust and account growth from our customers as well as retention rate
  • A positive can-do attitude with the ability to work autonomously and as part of a team as we grow our business and operations in India
  • Exceptional verbal communication skills with a proven ability to build and maintain strong internal and external relationships
  • Results driven mindset, with ability to take on personal challenge of driving and delivering business results and outcomes
  • 5-8 years plus experience in a Valuer Management/ Valuation process
  • Success in deepening relationships with Valuer/ Lenders resulting in increased revenue and services bought by the customers
  • Experience in leading customer onboarding / support teams with demonstrable understanding of best practice
  • Experienced in developing and implementing new systems and processes in a fast-moving environment
  • Proficiency in regional language will be a big plus
  • Bachelor’s degree in related field
  • Has done Valuations or managed Valuers in a large Bank or Lending institution
  • Working knowledge of MS office- Excel, PowerPoint, Word etc
  • CRM (ideally Hubspot) or such tools to manage support desk

Technical Skills

  • Has done Valuations or managed Valuers in a large Bank or Lending institution
  • Working knowledge of MS office- Excel, PowerPoint, Word etc
  • CRM (ideally Hubspot) or such tools to manage support desk

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Valocity

Operations Manager

Chennai, IND

Discovered 1 weeks agoFull-time

Operations Executive

Mumbai, IND

Discovered 1 weeks agoFull-time

Solution & Integration Architect

Mumbai, IND

Discovered 1 weeks agoFull-time

Cloud Infrastructure & Technical Assurance Lead

New Delhi, IND

Discovered 1 weeks agoFull-time

Assistant Operations Manager

New Delhi, IND

Discovered 1 weeks agoFull-time