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Operations Manager
People Tree Consultants
Mumbai, IND
Full-time
Mid-Senior
Onsite
Discovered 1 months ago
Operations managementPeople managementTeam productivity and performance managementAdministration and office managementVendor coordinationFacilities management
Role Overview
Independently manage day-to-day business operations, drive team productivity, improve processes, and ensure smooth, accurate execution across departments.
Key Skills for This Role
Operations managementPeople managementTeam productivity and performance managementAdministration and office managementVendor coordinationFacilities management
Full Job Posting
Job Summary
Independently manage day-to-day business operations, drive team productivity, improve processes, and ensure smooth, accurate execution across departments.
Candidate Profile
- 10–15 years of experience in Operations Management or a similar leadership role.
- Experience in Real Estate Services, Property Services, Financial Services, the Service Industry, or a related sector.
- Strong people management, leadership, coordination, and negotiation skills.
- Excellent customer service and problem-solving abilities.
- Strong communication skills with a hands-on, results-oriented approach.
- Postgraduate qualification or MBA preferred.
Key Responsibilities
- Manage overall day-to-day business operations and ensure operational efficiency.
- Lead and monitor teams, productivity, performance, attendance, and discipline.
- Oversee administration, vendors, facilities, and office management.
- Coordinate accounts, billing, collections, payments, expenses, and receivables.
- Manage customer service queries and complaints and ensure timely resolution.
- Coordinate IT projects, software implementation, automation, and external IT vendors.
- Oversee legal documentation and property registration in coordination with legal teams.
- Supervise field teams involved in property- and registration-related activities.
- Prepare and review MIS, operational reports, and performance data for management.
- Coordinate with customers, employees, government offices, legal professionals, and other stakeholders.
Location
- The description lists Nahur as the role location.
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