Operations Manager - Liverpool

Primary tasks and duties:

Leadership & Strategy

Provide leadership and direction across all Local Authority Framework projects.

Develop and implement framework delivery strategies aligned to business objectives.

Champion a high-performance culture focused on safety, collaboration, and continuous improvement.

Establish and track portfolio-level KPIs, ensuring consistent performance across all schemes.

Oversee the delivery of multiple concurrent projects within Local Authority Frameworks.

Ensure all projects are delivered to agreed programme, cost, quality, and safety standards.

Drive consistency in delivery approach, governance, and reporting across the portfolio.

Provide oversight of risk management, resolving escalations and supporting project teams.

Ensure compliance with NEC contracts, framework requirements, and statutory obligations.

Act as the primary relationship owner for Local Authority framework clients.

Build long-term, trusted relationships to secure repeat business and framework longevity.

Lead engagement at framework boards, performance reviews, and strategic meetings.

Ensure client satisfaction, proactively managing issues and opportunities.

Represent Aureos in external forums and stakeholder environments.

Lead pipeline development within frameworks, identifying and securing upcoming opportunities.

Oversee bid strategy, resource allocation, and governance for framework call-offs.

Support and guide pre-construction teams in solution development, pricing, and submissions.

Drive win rates and margin performance through effective positioning and client insight.

Collaborate with business development teams to expand framework opportunities.

Lead, mentor, and develop Project Managers and delivery teams across the framework portfolio.

Ensure appropriate resourcing, succession planning, and capability development.

Promote a culture of accountability, inclusion, and high performance.

Embed consistent ways of working and best practice across all teams.

Maintain oversight of portfolio financial performance, including revenue, margin, and cash.

Ensure robust commercial governance across projects (change control, forecasting, risk).

Support commercial teams in protecting and enhancing the business position.

Drive value engineering and cost efficiencies across the framework portfolio.

Provide regular portfolio performance updates to senior leadership.

Ensure consistent and accurate reporting across all framework projects.

Maintain governance aligned to company and client requirements.

Monitor and report on pipeline, secured work, and future opportunities.

Essential:

Significant experience within the highway construction sector.

Strong NEC3/NEC4 knowledge.

Experience managing multiple projects or programmes simultaneously.

Generous salary

25 days holiday plus bank holidays

Pension

Learning & Development opportunities

Assistance and wellbeing support

Whether you are looking for progression in your new role or for your forever job, we will happily welcome your application.

Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.