Operations Manager (Korean Speaker)
Skills
About This Role
Overview
We are a top-tier global crypto exchange at the forefront of the digital asset revolution.
As part of our commitment to providing world-class services to our global user base, we are aggressively expanding our footprint in South Korea.
We are seeking a mission-driven
Operations Manager
who will act as the operational anchor for our Korean market, bridging the gap between our global standards and local market excellence.
Your Core Responsibilities
- Oversee the day-to-day operational functions for the South Korean market, ensuring all services are localized, efficient, and compliant with internal standards.
- Identify, negotiate with, and manage relationships with local vendors, including payment processors, security firms, and marketing agencies.
- Work closely with the product and marketing teams to ensure our platform and communications resonate with the Korean user base while maintaining our global brand identity.
- Manage the operational setup of local presence, including office management, local equipment procurement, and administrative workflows.
- Continuously evaluate and improve operational workflows to increase efficiency and reduce friction for our Korean users.
Who You Are
- You have a deep understanding of the South Korean business landscape, consumer culture, and operational norms.
- You know how to build and leverage vendor relationships to get the best outcomes for the organization.
- You are comfortable working in a fast-paced, international environment and can effectively translate global objectives into local action.
- You enjoy building processes from the ground up and have a "get things done" mindset.
Requirements
- 3+ years of experience in operations management, vendor relations, or a similar role within a high-growth tech environment.
- Native-level Korean fluency (written and spoken) and professional-level English.
- Proven track record of managing complex projects and external partnerships in the South Korean market.
- Prior experience in the fintech or cryptocurrency industry is highly preferred.
- Strong problem-solving skills and the ability to work independently in a remote or hybrid setting.
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