Operations Manager

About This Role

About FBH Group

Since 2015, FBH Group has been a dominant force in Saudi Arabia’s F&B sector, excelling in both large-scale manufacturing and retail. We operate under the highest global standards, holding HACCP and ISO 22000 certifications. Based in Jeddah, we are a fast-growing organization dedicated to innovation, quality, and setting new benchmarks in the Kingdom’s F&B market.

The Role

We are seeking a world-class  Operations Manager  with a proven track record in  Tier-1 International QSR Brands . This is a high-stakes leadership role requiring a process-driven professional who understands how to scale international standards across a diverse portfolio. You will be responsible for P&L, operational efficiency, and guest experience across all outlets.

Key Responsibilities:

• International Standard Implementation:  Execute and maintain the "Gold Standard" of operational excellence, ensuring consistency in product quality and service.
• Multi-Unit Management:  Oversee daily operations for multiple outlets, focusing on workflow optimization, waste reduction, and labor efficiency.
• P&L & Financial Accountability:  Take full ownership of operational budgets, COGS, and labor costs to maximize profitability.
• Performance Culture:  Drive performance through rigorous KPIs, standardized SOPs, and regular site audits.
• Compliance & Safety:  Ensure 100% adherence to international food safety protocols (HACCP/ISO 22000) and local Baladiya regulations.
• Team Leadership:  Lead, train, and mentor a diverse workforce, building a pipeline of talent capable of meeting high-growth targets.

Qualifications & Requirements:

• Mandatory Experience:  Minimum 5+ years of leadership experience specifically within an  International QSR Chain  (e.g., McDonald’s, KFC, Burger King, Texas Chicken, etc.).
• Franchise Expertise:  Deep understanding of international franchise operating systems, audit requirements, and brand compliance.
• Skills:  Mastery of QSR unit economics, P&L management, and data-driven decision-making.
• Education:  Bachelor’s degree in Business, Hospitality, or Restaurant Management.
• Language:  Fluency in English is required (Arabic is a plus).
• Location:  

based in or willing to relocate to Saudi Arabia.

What We Offer:

• A career-defining role in a high-growth group with a strong manufacturing and retail backbone.
• The platform to influence strategy and operational DNA at a group level.
• A competitive executive compensation package.

📩  How to Apply:

If you have the international QSR background required for this role, please email your CV to:  career@fbh.sa

Subject Line:  Operations Manager - [Your Name] - [Current/Previous International Brand]

(Note: Only candidates with proven international chain experience will be shortlisted.)

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