Operations Manager

Covering: Devon and surrounding areas, including Newton Abbot, Seaton, Barnstaple, Paignton and Bideford, with potential expansion into additional locations as new contracts are secured.

Hours: Monday to Friday, core office hours, with participation in an on-call rota (approximately 1 in 8 weeks).

At InHealth, we're committed to improving patient outcomes through innovative diagnostic and screening services. As a trusted NHS partner, we deliver a range of services including Lung Cancer Screening, patient bookings, triage support, nurse-led clinics and mobile CT scanning.

We are looking for an experienced and driven Operations Manager to lead our Lung Cancer Screening (LCS) programmes across the South West. This is an exciting opportunity for a strong operational leader who is passionate about delivering high-quality healthcare services and making a tangible difference to patients' lives.

As Operations Manager, you will be responsible for the operational leadership, performance and continuous improvement of multiple LCS programmes. Working closely with internal teams, commissioners and external stakeholders, you will ensure services are delivered safely, effectively and in line with contractual requirements.

You'll play a key role in driving operational excellence while supporting the continued growth of one of the UK's most important early cancer detection programmes.

We're looking for an ambitious and collaborative leader who thrives in a fast-paced healthcare environment.

You will be a confident communicator with the ability to engage and influence stakeholders at all levels. You'll bring a proactive, solutions-focused approach and a passion for delivering exceptional healthcare services.

Proven experience in healthcare operations management or national screening programmes

Strong knowledge of Lung Cancer Screening pathways, service specifications and key performance indicators

Experience leading geographically dispersed teams and managing operational performance

Excellent stakeholder management and relationship-building skills

Strong analytical, reporting and auditing capabilities

Experience driving quality improvement and service development initiatives

Evidence of ongoing professional development

A commitment to patient safety, quality and continuous improvement

In addition to this, we also offer:

27 days annual leave (plus bank holidays)

Generous company contribution pension scheme

Sick pay for peace of mind , so you can rest and recover without financial worry

Private medical insurance options

Life assurance

Hybrid and flexible working opportunities

Fantastic learning and development opportunities

24/7 access to a dedicated well-being hub and Employee Assistance Programme

Enhanced parental leave

Monthly award programme and online peer-to-peer recognition

Long service recognition , with vouchers and additional annual leave

Refer a friend bonus

Discounts on our healthcare services

Smart tech, Cycle to Work, and thousands of discounts and cashback options

For eligible* roles - an additional payment of £10 per hour , up to £50 per day , for each weekend day worked - paid monthly in arrears

Paid-for professional memberships and more!

Supporting our people’s happiness at work is a top priority. That means offering meaningful opportunities for personal and professional growth, with an innovative approach to development that helps you be the best version of yourself and build a real career pathway.

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.

Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office-based settings, InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities.

InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them.

New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.

Read more about us here: Who We Are - InHealth Group

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