Operations Manager
Skills
About This Role
Job Description
Company: MyOcean (with cross-company responsibilities including YourSky, GPM, and Global Base)
Compensation
Highly Competitive Tax-Free Salary & Bonus Structure (Depending on experience)
Forget Everything You Know About Yacht Brokerage
This isn't a typical Operations Manager role, because MyOcean isn't a typical brokerage.
We are not a legacy firm clinging to the old ways in Monaco or London.
We are the future of yachting, and we are building it from Dubai, the global hub for the next generation of UHNW individuals.
Our clients are the international, mobile, and entrepreneurial elite who use Dubai as a base but live globally.
They are our audience, and we speak their language.
We are looking for a leader who understands that the future of this industry isn't about having the biggest stand at the Monaco Yacht Show; it's about owning the client relationship through speed, intelligence, and a powerful digital brand.
This is your chance to leave the slow pace of a traditional firm behind.
Here, you won't be inheriting a stagnant business; you will be handed the keys to a high-growth engine and be expected to scale it.
You will blend commercial strategy with operational excellence, building the systems and team required to convert our massive lead flow into a world-class charter, sales, and management business.
If you believe the future of yachting is digital, fast-paced, and client-obsessed, and you want to build it rather than just participate in it, then this is your home.
About Us
MyOcean is not a standalone yacht company.
It is part of a group of six businesses, some founded over 18 years ago, that together create an ecosystem no traditional brokerage can match.
When you join MyOcean, you are not just joining a yacht firm.
You are plugging into a machine that touches every corner of the ultra-luxury world.
The group includes GPM, our Formula One hospitality business that delivers world-class experiences at every Grand Prix, from Monaco to Abu Dhabi.
It includes YourSky, our private jet charter company that moves the same clients who charter our yachts.
It includes Global Base, our real estate development venture in Bali.
And it includes Space Experiences, which is positioning the group at the frontier of commercial space travel.
What does this mean for you?
It means you will have access to a client base that spans industries, geographies, and interests far beyond what any yacht brokerage can offer.
A GPM client entertaining at the Monaco Grand Prix becomes a MyOcean charter client that summer.
A YourSky client flying to the Mediterranean becomes a yacht inquiry before they land.
The cross-sell opportunities are not theoretical; they are happening every week.
It also means the brand presence is extraordinary.
From our logo on expedition flags in Antarctica to our yacht hosting clients at the Monaco F1, the group operates at a level of visibility and ambition that most brokerages cannot dream of.
You will not be cold-calling owners or fighting for scraps at boat shows.
You will be converting warm, high-intent leads generated by a media and events engine that reaches millions.
This is the fundamental difference.
At a traditional firm, you are a broker with a phone and a Rolodex.
Here, you are a commercial and operational leader with an entire luxury ecosystem behind you.
The Role
As Operations Manager, you will be the driving force behind MyOcean's growth and the architect of its operational backbone.
You will be responsible for the entire client lifecycle, from lead conversion to charter execution, ensuring both profitability and a flawless client experience.
Your core responsibilities will include:
Commercial Strategy & Revenue Growth
- **P&L Ownership:**
- Take full ownership of the charter and sales P&L, with a clear mandate to drive revenue and expand margins.
- **Lead Conversion:**
- Develop and execute a commercial strategy to convert our high volume of social media and digital leads into charter bookings and sales transactions.
- **Team Leadership:**
- Build and lead a high-performance team of brokers, providing coaching, setting targets, and fostering a culture of success.
- **Service Innovation:**
- Innovate on our service offerings, developing new charter experiences and client acquisition channels.
- **Cross-Selling:**
- Work closely with the wider group to identify and convert cross-sell opportunities from GPM, YourSky, Global Base, and Space Experiences into MyOcean revenue.
Operational Excellence
- **Process Design:**
- Design and implement the operational playbook for the entire brokerage, streamlining processes from inquiry to post-charter follow-up.
- **Execution:**
- Act as the key interface between clients, brokers, captains, and owners to ensure every charter is executed flawlessly.
- **Business Management:**
- Manage all operational aspects of the business, including contracts, compliance, payments, and logistics.
- **Systems & Reporting:**
- Build the systems and reporting infrastructure to track performance, manage the pipeline, and provide clear visibility to the CEO.
Client Relationships
- **Network Expansion:**
- Leverage your existing network and build new relationships with yacht owners, shipyards, and industry partners to expand our fleet and market access.
- **Brand Ambassador:**
- Represent MyOcean at key industry events and group events in Monaco, Dubai, and globally, acting as a brand ambassador across the ecosystem.
- **Client Management:**
- Serve as a senior point of contact for key UHNW clients, ensuring their loyalty and maximising lifetime value across the group.
- Who Are We Looking For?
- We are looking for a unique individual who combines commercial acumen with a deep, hands-on understanding of
- yachting operations.
- You are not a pure salesperson or a pure operator; you are a hybrid who can see the big picture and master the details.
Deep Yachting Experience
You have a proven track record within the superyacht industry.
Native English Speaker
You must be a native English speaker with exceptional written and verbal communication skills.
This is a client-facing role at the highest level, and fluency is paramount.
Willingness to Relocate to Dubai:
You must be prepared to make Dubai your full-time home and operational base.
Ideal Candidate Profile
- You are a strategic thinker who can translate a high-level vision into a concrete operational plan.
- You are commercially aggressive, with a natural instinct for sales and a hunger to close deals.
- You are operationally obsessed, with a passion for building efficient systems and a low tolerance for errors.
- You are a natural leader, able to inspire and manage a team to achieve ambitious goals.
- You are digitally savvy and understand the power of social media and new channels in driving business.
- You thrive in a fast-paced, entrepreneurial environment and are excited by the prospect of building something new.
- You see the value of working within a multi-vertical group and are energised by the idea of leveraging an ecosystem, not just running a brokerage.
The Deal: Reward & Lifestyle
We are looking for the best, and we will reward you accordingly.
Highly Competitive Tax-Free Salary & Bonus Structure
A generous base salary combined with a performance-based bonus tied directly to the commercial success of the business.
Dubai Lifestyle
Enjoy the benefits of living in one of the world's most dynamic and exciting cities, with a world-class lifestyle and zero income tax.
Global Travel
Regular travel to Monaco and other key yachting destinations, plus access to group events including F1 hospitality, expeditions, and more.
Build Your Legacy
This is a career-defining opportunity to make your mark on the industry and build the leading yacht brokerage of the next decade, backed by a group with 18 years of history and six businesses behind it.
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