Operations Manager

Bearaby

• ,
• Full Time
• 11-50 employees
• Dubai
• Who WE are
• Bearaby is an award-winning Direct to Consumer (DTC) company on a mission to bring comfort and relief to people of all ages who are searching for calm in a complex world.
• We create beautiful and functional products, including our flagship weighted blankets, that are sustainably manufactured from organic materials and innovative upcycled fabrics - loom to lap.
• We believe that restorative rest should be simple, natural, and drug-free - and that it's time to ditch the negative stigmas around healthy habits like napping and sleeping-in for a calmer, more collected world.

About the Role

Key Responsibilities

• Operations performance management: Own day-to-day product operations, monitoring WIP, inventory, and service levels, and driving actions with vendors and internal teams to keep availability, lead times, and quality on target.
• Product development and execution: Own, build, and drive the entire product launch path from concept through to bulk delivery, ensuring timelines, deliverables, and quality standards are met.
• Product engineering: Create and maintain detailed tech packs and specifications
• Supplier management: Follow up daily with mills and factories on samples, test reports, costs, and lead times, and negotiate MOQs where needed.
• Cross-functional coordination: Align Design, Ops, QC, and E-com to unblock decisions and hit key dates.
• Costing and margin: Lead target costing and negotiations to meet margin goals, and propose alternatives when required.
• Budget control: Manage the overall product launch budget, allocate resources efficiently, and monitor spend against forecasts.
• Risk identification and mitigation: Anticipate potential delays or challenges, create contingency plans, and escalate issues with solutions in a timely manner.

Skills & Competencies

• Calendar discipline & project management
• Clear communication & stakeholder alignment
• Structured problem-solving
• Detail orientation & quality mindset
• Commercial acumen (costing, negotiation)
• Entrepreneurial mindset with strong end‑to‑end ownership of projects and outcomes.

Qualifications & Experience

• 3–5 years of operations, product development experience in ecommerce for consumer goods
• ​Proficiency in Excel/Google Sheets skills, project management tools monday.com
• ​Experience managing vendors and timelines across multiple regions.
• ​Experience in US, EU based ecommerce is an added advantage