Operations Manager
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Key skills for this role
About the Role
Arabian Wanderers is hiring a senior Operations Manager to oversee field operations, multi-country coordination, and process efficiency for adventure travel across the UAE and beyond.
Key Skills for This Role
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About The Role
As Arabian Wanderers expands across multiple countries, we are hiring a driven and experienced Operations Manager to oversee the full operational backbone of the company.
This is a senior leadership role that combines strategic thinking with hands-on field presence, ensuring every trip we run — across the UAE and beyond — is executed to the highest standard.
Uae Field Operations
- Hire, train, and allocate freelance guides, astronomers, and yoga instructors across B2C, school, and corporate trips
- Be present on the ground to lead large-scale events (school trips, corporate events, and weekends with high guest volumes)
- Manage and support the Operations Supervisor in overseeing all backend logistics including transport, 4x4s, helpers, tents, equipment, and food for UAE camping trips
Multi-Country Coordination
- Coordinate with in-country operations managers in Oman, Jordan, and Socotra regarding their responsibilities across all trips
- Ensure consistent standards of quality, safety, and guest experience across all destinations
Sales & Product Support
- Collaborate with the sales team by providing product training, preparing itineraries, conducting cost analysis, and presenting to corporate clients and schools
Quality, Safety & Guest Experience
- Establish and enforce procedures for quality, health, and safety across all operations
- Consistently gather guest feedback and implement meaningful improvements
- Ensure waivers are signed across all trips in every destination
Process & Cost Efficiency
- Develop and implement SOPs to streamline and automate company operations
- Maintain and manage contracts with all third-party suppliers
- Keep operational costs as lean and efficient as possible
Requirements
- Experience in a senior operations or leadership role
- Proven ability to manage and develop teams across multiple functions
- Experience in the travel, tourism, adventure, or events industry
- *(preferred)*
- Exposure to multi-country or regional operations
- *(preferred)*
- Strong organizational and problem-solving skills
- Comfortable working in the field and in outdoor environments
- Passion for and experience in the outdoors
- Confident communicator, able to engage with corporate clients, schools, and diverse teams
- Valid driving license
- Based in the UAE or willing to relocate
- A passport that allows travel to Oman, Jordan, Saudi Arabia and Yemen.
What We Offer
- Competitive salary based on experience
- Equity stake in a fast-growing adventure company
- Visa provided
- A high-impact role with real ownership and room to grow
- The opportunity to help shape the operational foundation of a company expanding across the region
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