Operations Manager
Skills
About This Role
About the Job
An exciting opportunity for an experienced Operations Manager to oversee a rapidly expanding portfolio within a well-established and growing restaurant group.
This role is focused on driving day-to-day operational excellence, ensuring consistent guest experience, and supporting business performance across high-volume sites.
Key Responsibilities
- Manage the day-to-day operations across multiple outlets.
- Take ownership of site-level performance, supporting P&L delivery and cost control initiatives.
- Ensure all locations consistently meet brand standards, service quality, and operational procedures.
- Monitor sales performance, labour, and operational costs, identifying areas for improvement.
- Support new restaurant openings, ensuring smooth operational setup and launch delivery.
- Lead, manage, and motivate large teams across multiple sites, ensuring high engagement and performance.
- Conduct regular site visits to maintain strong operational control and hands-on leadership presence.
- Deliver training and coaching to restaurant management teams to build capability and consistency.
- Ensure compliance with health, safety, and regulatory requirements across all locations.
- Work closely with senior leadership to implement initiatives and drive continuous improvement.
Key Ingredients
- Proven experience as an Operations Manager within premium or high-end restaurant groups.
- Experience managing multi-site restaurant operations.
- Strong understanding of P&L and cost management at unit level.
- Hands-on leadership style with the ability to be present in operations regularly.
- Experience supporting restaurant openings is highly desirable.
- Strong people management skills, with experience leading large, diverse teams.
- Commercially aware with the ability to drive performance in busy environments.
- Highly organised, proactive, and able to prioritise in fast-paced settings.
- Passion for hospitality and delivering exceptional guest experiences.
- ***Please note, only candidates with relevant experience will be contacted to discuss the position in more detail.***
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