Operations Manager

Overview

Operations Manager

Dubai

Fund Transaction Lifecycle Management

• Manage the operational lifecycle of fund transactions including subscriptions, redemptions, switches, and transfers across investment funds on the platform
• Coordinate order processing and settlement with relevant operational counterparties and service providers
• Monitor transaction confirmations, settlement timelines, and operational status across fund activity
• Maintain accurate operational records for all transaction activity across the platform

Client Onboarding and Operational Workflows

• Support the operational client onboarding process from completion of KYC through account activation and first investment
• Coordinate with compliance and onboarding teams to ensure operational readiness of client accounts
• Review subscription documentation and ensure operational completeness prior to transaction processing
• Identify operational bottlenecks and support improvements to onboarding workflows

Fund Data and Platform Maintenance

• Maintain accurate and up to date fund data across the platform including pricing information, operational documentation, and subscription parameters
• Monitor updates from asset managers and ensure relevant information is reflected in platform systems and operational records
• Coordinate with operational service providers to maintain correct parameters for fund transactions

Reconciliation and Operational Controls

• Perform regular reconciliation of transactions, balances, and fund positions across operational systems
• Monitor NAV releases and verify pricing updates across investment funds
• Investigate and resolve operational breaks, discrepancies, and settlement exceptions
• Escalate operational issues to the VP Platform Operations when required

Operational Reporting and Governance Support

• Prepare operational reporting covering transaction activity, reconciliation results, and operational metrics
• Support internal governance processes through operational documentation and reporting
• Assist with operational readiness for internal reviews and regulatory oversight where required

Skills & Competencies

• Strong operational discipline and attention to detail
• Ability to manage transaction timelines and settlement processes accurately
• Clear communication with internal teams and institutional counterparties
• Ability to operate independently in a fast paced and evolving environment
• Strong problem solving skills with a proactive approach to operational issues

Experience Requirements

• Minimum 7 years of experience in fund operations, asset management operations, or wealth platform operations
• Hands on experience managing fund transaction processing including subscriptions and redemptions
• Strong understanding of fund settlement workflows, reconciliation processes, and operational controls
• Experience working with custodians, fund administrators, or transfer agents
• Familiarity with regulated investment vehicles such as mutual funds, UCITS, ETFs, or similar structures
• Experience working with institutional fund transaction infrastructure or distribution frameworks is advantageous
• Demonstrated ability to manage operational workflows and resolve transaction exceptions in a regulated environment
• Based in or willing to relocate to Dubai, UAE

Perks

• Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face.
• We encourage international collaborations and always keep our eyes open to how we can do more.
• The benefits you can expect at your Equiti workplace include:
• Competitive salary package
• Performance-based bonus
• Medical insurance coverage for employees and family members
• Smart working options
• Employee wellness initiatives
• Personalized career development
• Company lunch in the office
• Regular company events
• With energy, drive, and imagination, there’s no limit to where your career can go at Equiti.
• With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.
• Equiti is an equal opportunity employer.
• “Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs.
• Equiti has presence in Africa, Europe, and the Middle East.