Operations Manager

Join our dynamic Darwin-based team supporting workforce and operational capability in the Northern Territory

Permanent position located in Darwin

Attractive remuneration and salary packaging benefits

We are one of Australia’s most trusted and respected health and aeromedical service providers, delivering essential care to people across remote, rural and regional communities throughout South Australia and the Northern Territory.

As part of our ongoing strategic and operational activities within the Northern Territory, we are focused on strengthening our workforce and enhancing capability across the region. Our five-year Strategic Plan prioritises building innovative, responsive and better-connected services that improve health and wellbeing outcomes for all Australians.

You can watch stories about our people, patients and the communities we serve at rfdsnt.com.au

Our values of Care, Integrity, Collaboration, and Innovation guide how we work, ensuring we deliver the highest standard of service and continue to improve outcomes for the communities we serve.

RFDS SA/NT is entering an exciting new chapter in the Northern Territory, and this is an opportunity to help shape what comes next. As Operations Manager, you’ll lead the day-to-day running of our Darwin Base and work closely with aviation, clinical, engineering and support teams as we build our NT operations. Reporting to the Operations Director, you’ll bring people and resources together to deliver safe, reliable aeromedical and charter services for the communities we serve.

You are a strong and values-driven operational leader with extensive experience managing multidisciplinary teams in complex and geographically dispersed environments. You thrive in fast-paced operational settings and are passionate about leading teams that make a meaningful difference to remote, rural and regional communities.

At least five years' experience leading multidisciplinary teams delivering services across geographically dispersed locations.

Experience in aeromedical and charter operations.

Demonstrated experience operating within a commercial environment.

Proven leadership capability with experience influencing, coaching and developing high-performing teams.

Strong stakeholder management and relationship-building skills.

Experience driving organisational change and continuous improvement initiatives.

Demonstrated ability to manage operational risk, incidents, competing priorities and complex stakeholder expectations.

Excellent written, verbal communication, negotiation and problem-solving skills.

Sound knowledge of human resource management, workforce planning, safety, quality and compliance practices.

Tertiary qualifications in Business Management or a related discipline, or equivalent relevant experience.

Leadership experience within healthcare, emergency services, aviation or a related industry.

Relevant clinical qualifications.

Experience working with remote communities, regional health services or geographically dispersed operations.

Experience delivering services within remote and tropical environments.

Qualifications or certifications in Project Management and/or Leadership and Management Development.

Generous salary packaging options (up to $15,899 + $2,650 meal & entertainment)

Competitive remuneration

Flexible work arrangements

Employee Assistance Program

Reward and recognition programs

Learning and development opportunities

To access the position description, please [email protected]

For a confidential discussion about the role, please contact Erin Leech, Operations Director via 0428 683 529.

For recruitment enquiries, please contact Jo Graham, Senior Recruiter via 0428 679 511.