Operations Manager

About Carrier and Automated Logic

About the role

Key responsibilities

• Direct daily branch operations to deliver projects on time, within budget, and to quality and safety standards.
• Manage capacity planning, staff scheduling, equipment availability, and resource allocation.
• Monitor safety, gross margin, labor productivity, schedule adherence, and cost control.
• Coach and manage managers, supervisors, and field leaders.
• Partner across sales, engineering, finance, and HR on handoffs, risk reviews, and capacity planning.
• Mitigate risks involving labor shortages, compressed timelines, material delays, and subcontractors.
• Standardize operating procedures and workforce forecasting.
• Make independent decisions about resources, process improvements, and corrective actions.

Basic qualifications

• Bachelor's degree.
• 5+ years of progressive leadership experience.
• 10+ years of Building Automation Systems or HVAC Controls experience.

Preferred qualifications

• Bachelor's degree in Business Administration, Operations Management, Construction Management, or Engineering.
• Experience leading managers, supervisors, cross-functional teams, branches, or multi-team operations, including coaching and talent development.
• Experience in complex project delivery, organizational transformation, operational turnarounds, and operational risk management.
• Expertise in budgeting, forecasting, margin management, cost control, data-driven decisions, and organizational performance.
• Strong English communication, conflict resolution, and stakeholder engagement skills.
• Relevant credentials in Lean, Continuous Improvement, Project Management, Safety Leadership, or an industry-specific domain.

Compensation

• Expected base salary range is CAD $110,500 to $160,500 annually.
• Additional incentive compensation may include annual bonus, sales bonus, commission, or local incentives, depending on the role.

Benefits

• Eligible employees may receive medical, dental, retirement, leave, disability, life insurance, and tuition assistance benefits.
• Benefits may vary by location, eligibility, hire date, and applicable collective agreement.

Additional information

• This position does not support immigration sponsorship.
• This is a current vacancy.