{bc}
indeed

Operations Manager- Clinic Setting

Action Behavior Centers - ABA Therapy for Autism
Preston, USA
Onsite
USD 65000-85000 yearly
Discovered 1 months ago
people managementKPI trackingclinic budgetingfinancial oversightcompliance managementsafety management

Full Job Posting

Role Overview

Lead the overall operations of an ABC Facility, including financial, safety, and compliance oversight.

Goal is to transform the lives of children with autism and the clinicians who support them.

Cultivate a work environment intensely supportive of the team and demonstrate commitment to families.

Compensation

  • Base salary between $65,000-$85,000 per year, based on professional experience and market allocations.
  • Bonus potential of up to $18,000 monthly and quarterly.

Benefits and Rewards

  • 10 days of PTO, 10 paid holidays, 2 flex days plus more with tenure.
  • Student loan repayment employer contributions and up to $600 student loan repayment options plus tuition discounts.
  • Maternity/Paternity award of up to $3,000 and FSA options for childcare.
  • Door Dash Pass, team happy hours, and regional night of honors.
  • 90% health insurance coverage for ABC teammates.
  • 401k retirement plans with 2% company matching with 100% vesting.
  • Career growth pathways from OM to Senior OM to Group OM to Regional Director of Operations to Senior RDO.
  • Professional development through Badge Up Program, Regional Workshops, Annual Leadership Summit, and initial training cohorts in Austin, TX.

What You Will Be Doing

  • Metrics and Financials: monthly tracking of KPIs, clinic budgets, and team performance.
  • Community Engagement: establish strong connections with families, providing education and guidance throughout the onboarding journey.
  • Team Leadership: attract, engage, and retain 25-50 teammates who deliver on clinical excellence.
  • Conduct performance evaluations, corrective actions, and development plans.
  • Plan monthly and quarterly team events and celebrations.
  • Clinical Outcomes: partner with Clinic Admissions Associate, Clinical Director, and Department Leaders on operations quality.

What You Will Bring

  • At least 6 years of people management experience leading a large team of professionals across multiple sites and/or district management.
  • Bachelors or Masters degree preferred or considerable people management experience required.
  • High EQ to work with kids with developmental delays and their families.
  • Strong and professional communication style among Department Leaders.
  • An impact player who gives an amazing experience to teammates and families.

Physical Requirements

  • Ability to sit, stand, and walk and assume a variety of positions including bending, kneeling, squatting, crawling, crouching, climbing, carrying, pushing, pulling, reaching at or above shoulder level, and reaching overhead.
  • Ability to lift or move up to 50 pounds.
  • Ability to maintain near and far visual acuity.
  • Must be able to be physically present at assigned job location.
  • Ability to properly wear necessary PPE.
  • Ability to hear, understand, and distinguish speech or other sounds.
  • Exposure to moderate-to-loud level of noise on a frequent basis.
  • Ability to make independent decisions and evaluate consequences.
  • Ability to safely and successfully perform essential functions consistent with ADA, FMLA, and other standards.
  • Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other standards.

About ABC

ABC is the largest and leading provider of Applied Behavior Analysis (ABA) for pediatric patients with autism.

Locations in Texas, Arizona, Colorado, Illinois, North Carolina, and Minnesota.

Team includes more than 1,000 board certified behavior analysts, 7,000 para-professionals, and a support team of psychologists, assessment specialists, and operations professionals.

Industry leading Net Promoter Score of 97 from families.

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