Operations Manager / Business Assistant
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About the Role
Zenon Dental Clinic seeks an Operations Manager to oversee daily operations, develop SOPs, and lead the administrative team. The role requires at least 3 years of experience, strong organizational skills, and fluency in Russian.
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About Us
Zenon Dental Clinic is a modern healthcare clinic in Dubai with high standards of service, operational excellence, and patient care.
Our goal is to build a well-structured organization where every team member clearly understands their role and business processes run efficiently without constant supervision.
We are looking for a strong Operations Manager to become the CEO's right hand and take ownership of the clinic's daily operations.
Key Responsibilities
- Manage and oversee the clinic’s daily operations
- Develop, implement, and maintain operational policies, SOPs, and workflows
- Ensure operational standards and service quality are consistently maintained
- Identify operational bottlenecks and improve internal processes
- Monitor task execution, deadlines, and overall operational performance
- Lead and supervise the administrative team
- Coordinate communication between doctors, administrators, and external contractors
- Oversee procurement, equipment, supplies, and administrative/facilities operations
- Liaise with government authorities, ensure licensing compliance, and handle clinic documentation
- Manage recruitment, onboarding, and employee visa processes
- Prepare operational reports and key performance metrics
- Support the founder with clinic development and business operations initiatives
Requirements
- At least 3 years of relevant experience
- Strong organizational and systems-thinking skills
- Proven experience building and improving business processes
- Experience in people management and process documentation
- Ability to make decisions quickly and manage multiple priorities
- **Fluency in Russian is required** (team and management communication)
- Nice to Have
- Experience in the healthcare or medical industry
- Arabic and English language skills
- Availability to start as soon as possible (ideally within the next week)
We Offer
- Competitive salary of **AED 15,000–30,000**, depending on experience and performance
- Official employment
- Opportunity to build the clinic's operational system almost from scratch
- Career growth to the position of **Operations Director**
- Work in a fast-growing international healthcare project
Location
This is a full-time **on-site position in Dubai**.
We are looking for candidates who are already based in the UAE or are able to start within approximately two weeks.
If you are someone who can turn chaos into efficient systems, drive execution, and build processes that help a business run smoothly, we'd love to hear from you.
Pay: AED15,000.00 - AED30,000.00 per month
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