Operations Manager
Full Job Posting
Just imagine inspiring the builders of tomorrow.
This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world.
Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
Guest-obsessed, with a genuine passion for delivering outstanding customer experiences.
A proven operational leader, ideally from visitor attractions, theme parks, hotels, holiday parks, cruise ships, airlines, experiential retail or similar customer-focused industries.
Confident in health & safety and operational procedures, with a track record of ensuring compliance and best practice.
Quick-thinking and decisive under pressure, with strong problem-solving skills and a proactive approach.
Full of ideas and initiative, with examples of how you’ve improved customer experience in past roles.
A natural influencer, able to build collaborative relationships and drive results across multiple teams.
Enthusiastic, positive and inspiring, someone who motivates others to match your guest-first energy.
Workplace
- Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
- The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
- The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
- Thank you for sharing our global commitment to Children’s Rights.
- Just imagine building your dream career.
- Then make it real.
Join the LEGO® team today.
Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.
About Merlin Entertainments
Global operator of theme parks, resorts, and visitor attractions.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Merlin Entertainments
ECommerce Sales Director International Region
Sydney, AUS
Merlin Entertainments is seeking a commercial leader to own international direct-to-consumer eCommerce revenue, conversion, and margin performance. Candidates should bring senior commercial leadership experience, a recor
Global Reward Senior Business Partner
London, GBR
Merlin Entertainments is seeking a Global Reward Senior Business Partner to deliver strategic reward solutions across regional and global teams. The role leads pay, bonus, job architecture, job evaluation, pay equity, co
Director of Revenue Management, UK
London, GBR
Merlin Entertainments seeks a Director of Revenue Management to lead admissions revenue strategy across its UK attractions. You will combine data, market insight and commercial instinct to drive pricing, optimisation and
People Director
, GBR
Merlin Entertainments is seeking a People Director to shape and deliver the people agenda across a complex attraction or region. The role partners with senior leaders on workforce strategy, organisational effectiveness,
Weekend Performance Host
London, GBR
London Sea Life is seeking a Weekend Performance Host to entertain and educate guests through talks, presentations, tours and character performances. The role requires weekend availability, previous performing experience
UKG Pro WFM Implementation Specialist
London, GBR
ECommerce Sales Director International Region
Sydney, AUS
Global Reward Senior Business Partner
London, GBR
Director of Revenue Management, UK
London, GBR
People Director
, GBR
Weekend Performance Host
London, GBR
Technology Operations Senior Technician
London, GBR
Medical Operations Supervisor
Carlsbad, USA