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Operations Manager, AMZL

Amazon
Windsor, CAN
Full-time
Mid-Senior
Onsite
CAD 98,900–165,200 annually
Discovered 1 months ago
Employee and performance managementTeam leadership and developmentProductivity planning and forecastingData-driven decision-makingAnalytical problem-solvingSafety management

Full Job Posting

Role overview

Lead and develop a team of salaried and hourly employees in Amazon's operations network.

Oversee operational performance across safety, quality, attendance, productivity, and customer delivery expectations.

Operations workflows may cover first-mile, middle-mile, and last-mile delivery activities.

Key responsibilities

  • Support, mentor, and motivate salaried and hourly employees.
  • Lead large-scope projects with site and regional impact.
  • Build and execute productivity plans using forecasts, productivity requirements, and load balancing with other leaders.
  • Manage safety, quality, productivity, and customer delivery commitments.
  • Work with support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to meet business objectives.

Basic qualifications

  • At least 3 years of employee and performance management experience.
  • Bachelor's degree or equivalent, or at least 2 years of Amazon blue badge/FTE experience.
  • Work a flexible schedule, shift, and work area, including weekends, nights, and/or holidays.

Preferred qualification

  • At least 1 year of experience with performance metrics, process improvement, or lean techniques is preferred.

Working conditions

  • Physical demands include lifting up to 49 pounds; frequent pushing, pulling, squatting, bending, and reaching; and standing or walking for up to 12 hours per shift.
  • Work environments may have loud or variable noise, changing temperatures and weather, and stairs at some sites.
  • The posting identifies the position in Windsor, Ontario.

Compensation

  • Base salary range is CAD 98,900–165,200 annually; total compensation may include sign-on payments and restricted stock units.
  • Benefits listed include health coverage, RRSP, DPSP, paid time off, and other well-being resources.

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