Operations Manager, AMXL Trans, AMXL

Description

Amazon Operations

• Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time.
• We are looking for high-potential, flexible, innovative, and forward-thinking leader to join our MENA Specialty Fulfillment team.
• Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?
• Join the Specialty Fulfillment team as Logistics leader for the Special Handling Network (AMXL).
• As a Logistics leader, you will be responsible for monitoring multiple sites from operations and compliance point of view.
• You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics.
• With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it.
• You should be able to dive deep, scrutinize details and foresee data implications.
• With this in mind, you’ll strategically lead a team, comprising of , Area Managers and Operations Supervisors.
• This will complement your proactive management of healthy, positive working relationships on a day-to-day basis.
• Key job responsibilities
• Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and local Process Managers
• Monitor operations of the assigned sites and suggest & deploy improvements
• Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
• Train & direct Logistics supervisors and associates for action and conformance of norms & practices
• Audit the sites for various operational conformances, restrictions and norms
• Conduct audits on based on SOPs, analyze data and propose process improvement initiatives
• Identify useful data accumulated from multiple sources and take necessary actions
• Foresee implications based on current data and trends
• Be organized, apt and prompt in notifying the situation, problem solve and communicate

Basic Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE)

experience

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
• If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.