Operations Manager

Overview

Responsibilities

• The Office Administrator oversees daily operations and personnel management for the client's offices, ensuring seamless functionality and adherence to organizational standards.
• This role involves managing non-attorney staff, coordinating office activities, and supporting the client's leadership team in operational excellence.
• Responsible for maintaining office facilities, technology coordination, and ensuring efficient workflows across multiple locations.
• Collaborates closely with managing partners to uphold service quality and operational standards.
• Leads recruitment, onboarding, and training initiatives for non-attorney roles, fostering team growth and productivity.
• Monitors and analyzes office performance metrics, providing actionable insights to leadership.
• Ensures compliance with organizational policies, confidentiality standards, and legal regulations.
• Promotes a positive office culture, emphasizing collaboration, transparency, and professional growth.
• Supervise non-attorney staff, conducting regular performance evaluations and providing constructive feedback.
• Coordinate office operations, ensuring efficient workflows and resource allocation across multiple locations.
• Oversee facilities management, including maintenance, security, and vendor coordination.
• Ensure compliance with organizational policies, confidentiality standards, and legal regulations.

Requirements

• Bachelor's degree in Business Administration or related field; Certified Legal Manager (CLM) preferred.
• Minimum of 5 years of experience in office administration or operations management, including team leadership.
• Proficiency in Microsoft Office Suite, especially Excel, and familiarity with Salesforce CRM.
• Experience with AI tools for operational efficiency and data analysis is highly desirable.
• Strong organizational, analytical, and problem-solving skills with a focus on operational excellence.
• Ability to manage multi-site operations and adapt to dynamic business needs.
• Excellent communication skills, both written and verbal, with a focus on team collaboration.
• Commitment to maintaining confidentiality and adhering to ethical standards.