Operations Executive (Lakeside)

Shift is a rapidly expanding marketplace that’s transforming the logistics industry. We’re on a mission to revolutionise how goods move from point A to point B, leveraging innovative technology to deliver smarter, faster, and more efficient delivery solutions. Trusted by some of the most well-known brands, Shift powers cutting-edge logistics that enhance convenience and flexibility for all users.

At Shift, you’ll join a dynamic, forward-thinking team committed to redefining logistics and unlocking new opportunities in an ever-evolving market.

This is an exciting opportunity to play a vital role in enhancing our customer and driver experience. As an Operations Executive, you'll not only help solve immediate issues but also contribute to shaping long-term improvements. If you're passionate about problem-solving and thrive in a collaborative environment, we’d love to hear from you!

Ability to handle customer queries with professionalism and clarity.

Strong verbal and written communication skills to effectively convey information and ideas.

Proven track record of strong problem solving with a proactive mindset.

Excellent organisational and time management skills to meet targets and deadlines.

Ability to remain calm under pressure, with a strong desire for personal development and continuous learning.

Strong analytical skills to identify trends and develop actionable insights for process improvement.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Familiarity with delivery services or logistics is a plus but not essential.

Plenty of benefits such as 33 days annual leave and enhanced MAT and PAT pay

At Shift, we’re all about personal growth, development, and creating opportunities

Collaborative working environment, working within cross functional teams across the business group

We are focused on finding solutions for our customers, drivers and partners through the use of technology

Ambitious, flexible and challenging culture

You will have a direct impact on the growth of the business – we will always need and want you to bring ideas to the table!

If you have the drive and determination to make an impact on a growing business, apply now!