Operations Executive
Role Overview
Oversee hard and soft services in a mixed-use community, including cleaning, maintenance, landscaping, facilities, valet, and car wash services.
Coordinate on-site with authorities and third-party service providers, support the line manager, and monitor operational spending against approved budgets.
Key Skills for This Role
Full Job Posting
Role overview
Oversee hard and soft services in a mixed-use community, including cleaning, maintenance, landscaping, facilities, valet, and car wash services.
Coordinate on-site with authorities and third-party service providers, support the line manager, and monitor operational spending against approved budgets.
Responsibilities
- Support the Operations Manager with daily community operations and maintenance, including services, security, concessions, and other operational needs.
- Supervise on-site workers and activities for safety, efficiency, quality, and compliance with operational guidelines, SLAs, and KPIs.
- Coordinate FM contractors and service providers, assess performance and completed work, identify efficiency improvements, and serve as the on-site contact for internal departments.
- Inspect premises, report deficiencies and HSE concerns, and follow corrective actions through.
- Monitor preventive and corrective maintenance and PPM schedules; maintain records and coordinate tenant, resident, and service-provider requests.
- Assist with inspections, shop and kiosk lease renewal or termination verifications, reports, storage, and stock management.
- Monitor operational expenditure, act within assigned authority, and refer financial, commercial, and work approvals to the Operations Manager.
Qualifications
- Bachelor's degree or diploma in Engineering (Civil, MEP, Facilities Management), or an equivalent qualification.
- At least 10 years of relevant experience, including at least 5 years in Facilities Management and/or Operations within Qatar or the GCC.
- Strong knowledge of retail and mixed-use community operations, facilities management, hard and soft services, maintenance, and contractor management.
- Working knowledge of CMMS, PPM systems, construction methods, and maintenance requirements for retail and residential properties; able to monitor service against KPIs and SLAs.
- Strong problem-solving, coordination, communication, and on-site management skills; able to respond to operational issues, tenant and resident needs, emergencies, and service-provider matters.
Pay
- Pay is up to QAR 8,000 per month.
Work location
- Work is in person.
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