OPERATIONS CUM TELESALES

Overview

Key Responsibilities

• Conduct outbound calls to prospective and existing clients.
• Follow up quotations, inquiries, and pending payments when required.
• Maintain and update customer records and sales reports.
• Coordinate with operations and sales teams regarding client requirements.
• Prepare daily and weekly reports on calls and client status.
• Schedule appointments and meetings with clients.
• Assist in preparing quotations, invoices, and service agreements.
• Monitor project or service status and update clients accordingly.
• Handle customer concerns and escalate issues when necessary.
• Perform other administrative and operational tasks assigned by management.

Qualifications

• Bachelor's degree or equivalent experience in Business Administration, Marketing, or related field.
• Minimum 1–2 years of experience in telesales, customer service, or operations.
• Good communication and negotiation skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and work under pressure.
• Organized, detail-oriented, and customer-focused.
• Fluent in English; additional languages are an advantage.

Benefits

• Employment visa
• Medical Insurance
• Pay: AED3,000.00 per month