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Operations Coordinator

TTC (Toronto Transit Commission)
Toronto, CAN
Temporary
Onsite
$115,570.00 to $144,526.20 per year
Discovered 1 weeks ago
Project managementKPI development and reportingData analysisLRT operationsRules and procedures developmentContractual compliance

Full Job Posting

Role overview

Temporary Operations Coordinator role in the TTC Light Rail Transit Business Management Department.

Coordinates multidisciplinary projects, strategic initiatives, and operational assignments supporting LRT operations.

Works with internal partners and public and political stakeholders to advance departmental and organizational priorities.

Responsibilities

  • Develop, collect, analyze, and report LRT Program KPIs and other qualitative and quantitative metrics.
  • Coordinate resolution of contractual issues and non-conformances with TTC departments and improve processes and reporting.
  • Lead LRT Rule Book updates for Eglinton Crosstown and Finch West, and develop rules and procedures for future LRT expansions.
  • Develop business cases for rules, rule changes, and variances through analysis and stakeholder consultation.
  • Manage updates and developments to maintain consistency among departments supporting the LRT Program.
  • Liaise with Transit Control and monitor the Project Co. Maintenance Management System for timely operational issue resolution.
  • Manage LRT Operations Customer Service Communications and coordinate timely close-out with stakeholders.
  • Support rules-compliance audits, analysis, reporting, corrective actions, and inclusion in the LRT QMS Program.
  • Prepare analyses and reports on design reviews from a system-operating perspective.
  • Support safety programs through incident reviews, hazard identification, interviews, and departmental consistency.
  • Monitor supporting departments’ training requirements for Operating Agreement compliance.

Candidate skills

  • Bring strong project management, organizational, analytical, and relationship-building skills.
  • Communicate in a variety of mediums and create, document, and manage information and records.
  • Plan and organize activities and projects to meet section and organizational priorities.

Schedule

  • 35 hours per week, day shift, with Saturday and Sunday off.

Workplace

  • Temporary role, up to 12 months, with a hybrid work arrangement.

Compensation

  • Salary range is $115,570.00 to $144,526.20 per year.

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